- SHRN
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 51
- Reviews
-
12
- Photos
Wow!
- April 9, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
We had a wonderful experience here! Everyone was so friendly and helpful from the moment we pulled up to the curb! The valet and bell hops were extremely friendly and the front desk staff was warm and welcoming. I just can't say enough good things about our experience at this hotel! We ate in the restaurant the first evening and the food and service were great. We would come back in a heart beat... what a great location, too!
Terrible Experience
- December 1, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
My family and I stayed here because we were in town for a wedding. I travel quite a bit and I have to say that this hotel was one of the worst hotels I have ever stayed at. The doorman was rude, every time I asked for something from the concierge they could not accomodate me nor did they try to accomodate me. The hotel was under construction and there was a man on a scaffold who could look directly in to the room. The closets had a very musty odor and as a result the clothes I wore to the wedding stunk horribly. I called and complained to the hotel and I received a voicemail from the manager saying he was sorry and the doorman's behavior was not how Omni Parker wants their guests to feel.
All in all it was a costly lesson and I would not stay at this hotel or recommend it to anyone. There are a lot nicer places to stay in Boston for the same money.
Omni Parker-Old Word Style with a Price
- September 19, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Beautiful old world hotel, complete with extremely friendly and helpful staff; however, showing its age. While our room was lovely, the curtains were dusty and would not close so that we could block out the light. Frankly, they could have used a good cleaning. The beds were nicely made up, but the bed skirt on our bed was completely stained with spilled coffee. The carpet was stained too, and was torn up. Our air/heating unit was on the fritz. My sister-in-law's room had a trick toilet that kept overflowing. We had a full length mirror, but she did not. This is not an inexpensive hotel, and I feel that it should be better maintained, given the cost.
Not a good experience
- September 14, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
We booked a double and checked ahead with the hotel to be sure of the bedding. When we arrived, we were told that bedding could not be arranged ahead of time!! I slept on a lumpy cot for 4 nights. I was told that because I had a "special rate" ($250 per night), they could not give me choice of bedding and would not inconvenience other guests by changing their reservations. Front desk staff turned me down for every request, including frequent flier miles which we were guaranteed by joining their preferred customer club ahead of our stay. I gather that if you don't book directly with the hotel, you go to the bottom of the list. Needless to say, I did not feel valued as a customer. Beware of booking with this hotel unless you call them directly for the reservations and you pay top price. Don't even bother joining their club.
Don't get the standard room
- September 4, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
The hotel is going through renovation. The entry carpet and furniture is in need of replacement. It has a dingy atmosphere in the lobby. When you enter the hallway of your floor, it is not air conditioned and the walls are in need of paint. You have to keep telling yourself that this hotel is over 150 years old. We got a good price on our room, only to find out why. We got the standard room. The standard room has a large bathroom, which is nice because there isn't any where else to put your keys or wallet down in the room because this room isn't much bigger than the full size bed in the corner. The bed takes up most of the room. The only other furniture is a chair next to the corner TV stand and a night stand that is about half the size of one at super 8. The phone and light take up the rest of the room on the night stand. In the early evening to the early morning, there are lots and lots of transients that are bumming for money just about a block to the East toward the Quincy Market. On a good note, Quincy Market is awesome, just go North for two or three blocks before taking a right and heading toward the Market in the Morning or Evening. They are gone during the day.