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Carolina Hotels

InterContinental San Juan Resort and Casino

5961 Isla Verde Avenue, Carolina, Puerto Rico

Featured Review : The Intercontinental turned out to be the perfect hotel for relaxation after an action-packed cruise. The hotel is located in the laid-back Isla Verde section of San Juan. I chose this hotel because a co-worker of mine r...See Full Review

  • #1 most popular
    Carolina hotel
  • Avg. User Rating:
    4 out of 5 stars
  • Hotel Class:
    4 out of 5 stars

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Helpful Carolina Links

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InterContinental San Juan Resort and Casino Reviews

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STAY AWAY FROM THIS PLACE- NOT USER FRIENDLY

  • 1 out of 5 stars by polio from Asheville, North Carolina
  • August 7, 2011
Quote: I arrived for my vacation during July of 2010. The manager informed me that I had to come up with a credit card equal to $100.00 a night for 7 nights or the same amount in cash, $700.00, in order for me to gain access to the room that I had... Read the full InterContinental San Juan Resort and Casino review

Vacation with friends

  • 4 out of 5 stars A traveler from Travelocity.com
  • May 26, 2011
Quote: Great location. The beach and pool area were great. However it took two days to get a broken safe for the room to to be replaced and in spite of telling them the room phone did not work three times it was never fixed. The drinks in the bar are... Read the full InterContinental San Juan Resort and Casino review

Lived up to it's brand name!

  • 5 out of 5 stars A traveler from Travelocity.com
  • May 23, 2011
Quote: We stayed here for a week's trip. The first night we were moved to a neighboring hotel that was also 4 stars because of a problem with our room. They were great about setting up top notch accomodations for the other property. For the rest of our... Read the full InterContinental San Juan Resort and Casino review

great beach, great location

  • 5 out of 5 stars A traveler from Travelocity.com
  • April 15, 2011
Quote: This hotel was very nice, it was in a great location, you could walk to many fast food restaurants, many chain restaurants located with in walking distance as well. Parking was across the street. Walgreens close by. The beach was wonderful as was... Read the full InterContinental San Juan Resort and Casino review

The hotel was home away from home. The staff was great!

  • 5 out of 5 stars A traveler from Travelocity.com
  • April 12, 2011
Quote: Great vacation for the money. Wish I'd stayed longer. Staff were very friendly and helpful. Restaurants were walking distance.

GREAT LOCATION, GREAT AMBIANCE

  • 5 out of 5 stars A traveler from Travelocity.com
  • April 12, 2011
Quote: The hotel has a great layout, lots of variety for eating places. The beach was great, the casino fun. The staff was very friendly and very helpful. The room was large and very comfortable, with a view of the ocean. If we go to puerto rico again, we... Read the full InterContinental San Juan Resort and Casino review

Very Nice Stay

  • 3 out of 5 stars A traveler from Travelocity.com
  • April 12, 2011
Quote: Went down to Puerto Rico for Memorial Day Weekend last year and booked at this resort. During our stay (party of 3) we had a pretty good time. When arriving, be sure to stop by the bar and receive a complimentary drink (really good) and then visit... Read the full InterContinental San Juan Resort and Casino review

Wonderful Hotel

  • 4 out of 5 stars A traveler from Travelocity.com
  • April 2, 2011
Quote: My wife and I made last minute travel plans the week before we decided to go on vacation. We chose this hotel beause of the low rate we received from Travelocity, it was on the beach, had free internet service, had a large pool with swim up bar & a... Read the full InterContinental San Juan Resort and Casino review

Needs new manager

  • 2 out of 5 stars by Rocndoc from Hadley, Massachusetts
  • March 8, 2011
Quote: staff very inconsistent. Location good but restaurant service terrible. Coffee shop inconsistent. One day tried to microwave coffee. One day diluted with water, awful despite expensive prices. Look elsewhere.

Great hotel and location

  • 5 out of 5 stars A traveler from Travelocity.com
  • March 5, 2011
Quote: Intercontinental service was great (eg. valet staff plugged a flat tire on my rental car and pumped air into it overnight). Pool was perfect. Beach was excellent. Breakfast buffet was great.