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Quote: Although I was prepared for the "dated" look after reading so many reviews of many Niagara Falls hotels, I kept thinking this place has a good location and spacious rooms, if they had new furniture and an updated look, they'd be commanding... Read the full Imperial Hotel and Suites review
Quote: This hotel is terrible. It is not clean, charges you for anything it can, the staff is unfriendly and unwelcoming. Honestly, this is the worst hotel I have stayed at. The rooms are large, but they are pretty disgusting. The hotel cater to more of a... Read the full Imperial Hotel and Suites review
Quote: Very nice room, quite reasonable rates and quite convenient to the falls. The hotel personnel were as friendly as could be. I would highly recommend this place for your Niagara Falls stop.
Quote: The staff was nice but the rooms were bad. First room we got had paint pealing on walls. The room stunk. Bathroom looked like it had been just put together with caulking. Asked to move. Staff was friendly and accomadated. Second room was a... Read the full Imperial Hotel and Suites review
Quote: First -- compared to the dump next door, the Imperial was OK, I suppose.. Second -- the staff was fairly helpful and courteous -- no complaint about that. Even cleaned up a spilled beer can we told them about in the stairwell. Third -- now the... Read the full Imperial Hotel and Suites review
Quote: I'm not sure what other travelers are referring to, but me and my husband's stay here was a very pleasant experience. The room was very clean and neat. I did not have a problem with my bed or with any leaking toilets. We had a nice view of... Read the full Imperial Hotel and Suites review
Quote: The staff were very accomodating and helpful. The decor is dated, and worn, freying carpet, scratched/dents on walls doors. Room was big but dark. Two good size beds. Bedding and room were clean. Bathroom tub very small for a big guy. Felt... Read the full Imperial Hotel and Suites review
Quote: Don't stay here. We were given a smoking room eventhough I asked for a non- I have asthma and I had my 2 month old with me. They told my husband that they did not have any other rooms available. After my 5 yr old found numerous bottles of... Read the full Imperial Hotel and Suites review
Quote: Convenient walk to Cliffton Hill and Niagara Falls area. Rooms are clean but bathroom can use some refurbishments. Acceptable service by hotel staff. However, there is one important thing that the hotel has to change. Their mattresses are unsecurely... Read the full Imperial Hotel and Suites review
Quote: the room was very large and we enjoyed having the sitting room,we went with another couple and it accomanated both of us with enough space. We loved the location very conviente for walking to the orther attractions.