Universals Hard Rock Hotel

From $ -1 per night

Avg. User Rating:


5800 Universal Blvd., Orlando, Florida 32819
(407) 503-7625
Show More Info
Travel Photo by IgoUgo member

User Reviews

Results 1-10of 75 Reviews


Terrible Service

A traveler

Travelocity.com

We've stayed here on three occassions, 3 nights each, and this was the worst. Housekeeping is non-existent except when you ask for it, and even then we asked for it 3 times before they showed at 7 p.m. All three days, housekeeping was terrible. We ...Read more
Hardrock rip off

A traveler

Travelocity.com

DO NOT WASTE your time or money. the room I had was on the pet floor. There was a stick pin on the bathroom floor, some half eaten some kind of nuts I guess on the floor among a lot of other unidentiflible objects. Tons of bugs dead and alive. ...Read more
Disappointing
Yuk! Club level is Dirty!

A traveler

Travelocity.com

Wow! Club level lounge is filthy dirty! Rooms are SO small for the price...and the hotel seems like it's run by teenagers. If it weren't for the express pass, I'd pass on this hotel. It's overpriced for what you get--except for the express pass. ...Read more
front of the line

A traveler

Travelocity.com

express pass for rides the best. never had to wait. hotel card is gold. rooms need major work pool great. food very expensive at hotel. service poor. location great. very expensive for what you get.


Needs improvement!

A traveler

Travelocity.com

The theme is great but not worth the money! Extra for the club room is not worth it... way below standards. The carpets could stand some cleaning. Pool area is nice, great for kids. Over all, not worth the money. The Portofino is much nicer. Would ...Read more
HARD ROCK HORROR

A traveler

Travelocity.com

Visited the Hard Rock Hotel after a caribean cruise. Rented a king suite at * at night. The room was located near the pool with a view from a window. Other than being a bit more spacious the room was no different than a regular room. The room ...Read more
HARD ROCK HORROR

A traveler

Travelocity.com

Visited the Hard Rock Hotel after a caribean cruise. Rented a king suite at * at night. The room was located near the pool with a view from a window. Other than being a bit more spacious the room was no different than a regular room. The room ...Read more
where do I began?

A traveler

Travelocity.com

1. light did not work in vanity area 2. exhaust fan did not work in bathroom 3. asked for smoking room, no ash trays 4. returned to room after 5 p.m. and it had not been cleaned 5. The only way you could get a coke late was to call room ...Read more
Don't Stay Here With Younger Children

A traveler

Travelocity.com

This hotel nickle and dimes you for everything. The quality of food in the kitchen was poor and the waiter was only interested in selling us drinks to raise the tab. The noise level at this hotel is very loud, well into the late evening. The music ...Read more