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Quote: Very Friendly staff, clean rooms restaurants a near.
Quote: The last time I stayed here, 2008, our daughter had graduated from college. The rooms had been updated nicely, but nothing else had changed: the staff were extremely pleasant and helpfui and after my head hit the pillow, I did not wake until... Read the full Crowne Plaza Grand Rapids review
Quote: The rooms very beautiful. Breakfast was nice. Pretty romantic except for the huge party going on next door. We were given a room dab smack in the middle of floor with Mason's convention going on. We could complained but just let it go. The... Read the full Crowne Plaza Grand Rapids review
Quote: This hotel was very nice. The beds were very comfortable. Best nights sleep I had in a long time. My only complaint was with housekeeping. We had two rooms, adjoining, and 5 people total. We stayed three nights. Upon arrival, one room had everything... Read the full Crowne Plaza Grand Rapids review
Quote: For what I paid I could of stay in a 2 star hotel and got a free refrig. and microwave for free with room instead of paying for it. Nice hotel and you can't believe all the ratings. Not satified customer!!!
Quote: Large clean rooms, really nice mattresses, hard wired fast Internet access, big comfortable public areas, REALLY nice pool/jacuzzi/sauna area.
Quote: Great room, very clean! Brand new bedding and new CD player with relaxation CD. Good service from all staff and nice buffet breakfast!
Quote: Access to this hotel was difficult, even after finding it, upon subsequent visits. Also, I prefer a hotel with entertainment, which this one did not have. Ammenities were fine, but lacking for top quality.
Quote: Older property but well kept. Lobby and public areas are fresh and inviting. Rooms and hallways were fine but starting to show their age. Overall a good stay and i would return.