Seralago Hotel and Suites
- 3 out of 5
- Avg. Member Rating
- 119
- Reviews
Seralago Hotel and Suites
- January 6, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
We stayed at this hotel for the past couple of years. It's a nice hotel with reasonable price. This year when we again stayed there, we noticed the building and rooms have seen better years. The room is still clean. The staff there are very helpful and friendly. We wish that they'll reinvest some money renovate the room and building. Also, the beds in the room are smaller now.
We will still consider Seralogo as an option when we visit Orlando.
God Awful
- December 23, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Stayed at this dump week before Thanksgiving. In between the horrible beds (no fitted sheets, soiled joke of a mattress pad-had to go out and buy sheets to use just to feel "clean") the filthy carpet and no security, it was a nightmare. Had disruptive teens in room across the parking lot 2 nights in a row, ofc did nothing. Then to top it all off, 2 days of constant fire alarm going off. Again, staff could do nothing. Told it was mandated by the city, but no one bothered to tell guests this was going on. How do you think a hotel full of (mostly) older guests reacts to fire alarm going off at 7:30 am, then again every 15mins for 2 days straight!!! Had to call sleep in the car down the road, it was ridiculous. left the next day, otherwise would have moved. Anyway, whatever you do, do NOT stay in this dump, it needs to be bulldozed
OLD OLD OLD
- December 10, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Look- I dont care how good the pictures look- this is an OLD OLD OLD hotel. We stayed there because they were a "host" of the event we were attending- what a mistake. The pet rooms are basically in the very back of the hotel in the worse possible area. I cant belive they charged us more to stay there with the dog. HORRIBLE- RUN- RUN FAST!
Not Happy With Stay
- October 21, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
We booked a Kidsuite for one night at the start of our trip (Oct. 10, 2008), and a 2-4oom suite the last night of our stay (Oct. 18). We were at our timeshare the other nights. Oct. 10th stay was okay
On Oct. 18th, we checked in at 9:00 p.m. for our 2-room suite, however, we were told they didn't have any available. The check-in person said she could give us 2 rooms next to each other, but couldn't tell from the computer as to whether or not there would be a connecting door between the rooms, plus we would have to walk across the parking lot to use the pool. I told her that wouldn't work for us, as we are traving with children. She put us in a Kidsuite, and gave me a voucher for 2 free adult meals at the breakfast buffet. Later, when I looked at their brochure, it stated you get 2 free adult meals at the breakfast buffet when you book the 2-room suite! I also asked for a partial refund, but was denied.
The rooms are old, musty smelling, and feel kind of gross. The microwave was really old and worn out - the timer mechanism didn't work. The bathroom towels are rough and scratchy. Pool towels were much softer and larger - go figure!!!
Breakfast buffet was "okay" - I would have preferred Perkins!
Pay a little more for a better place!
lisa from hernando fla would stay again
- September 28, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
this hotel was priced for your wallet!! the prices were great, ive read some bad reveiws about this place, but seriously my family and i found none of those reveiws to be true, the room was clean the people were very nice and helpful and the pools and hot tubs were fantastic. and was close to everything we needed , fun and restaurants to eat, old town just next door. walking distance, people shouldnt be so quick to judge, we found this place great and cant wait for our next visit so we can stay there. if some people have higher standards i do beleive the hyatt is just down the road a short ways and is much more expensive!!!