- jim
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 13
- Reviews
-
4
- Photos
Nice place
- February 1, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Stayed 3 nights in a single queen room. Smaller than a normal hotel room and no view to speak of (window facing west). Didn't feel cramped, but definitely not a place just to "hang out." Ideal place to stay if you're going to be out and about a lot because it's very close to many cool things (Union Square, Cable car, BART station). Room was clean. Didn't eat at the restaurant. Overall, a nice, quaint place to crash after seeing San Fran.
DON'T STAY AT THIS HOTEL!
- January 21, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
What a huge disappointment! When I first checked in I was very optimistic. I was willing to overlook the fact that my shower didn't drain properly or the fact that the bedding was a major step below the major hotels because I like to stay at boutique hotels when possible. I stayed at Hotel Rex for 3 nights on business. When I returned to the hotel on my third night, at approximately 11:00PM, my key didn't work. I went down to the front desk only to find out that they had MOVED MY BAGS AND ALL OF MY PERSONAL BELONGINGS TO A DIFFERENT ROOM WITHOUT MY PERMISSION! Needless to say I was extremely upset. The manager proceeded to tell me that the room I was in was booked for a wedding party and they had no choice but to move me to another room. They claim they made several attempts to contact me however I never received a phone call, one e-mail was sent however I didn't receive it! Regardless, I am still furious over this! Never before in my 20+ years of travel have I been treated this way. They offered to comp my 3rd night, nice gesture hey! I urged the manager to comp my entire stay or I was going to fight this with AMEX to no avail, they were so pompus that they in fact billed me for my first two nights...
Business travelers beware! If it happened to me, it can happen to you...
Stay at the Grand Hyatt right across the street. It's cheaper and the rooms are much nicer!
Excellent
- June 20, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
We couldnt believe this hotel for the money. Right in the middle of everything! Very very cute and home like feeling. And the free glass of wine in the evening was a hit. the conceire service was outstanding. Highly recommended. will stay again
elegance of a bygone era
- March 29, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
A visit to the past with elegant club mood, artsy decor, a great library/bar, and close to everything in Union Square. The staff were classy and attentive, the rooms small but well appointed, with Jazz CDs on the bedside table, comfy bed, nice bedding, large bathroom. The TV looked old, but I never turned it on. The restaurant was pretty good. I loved it and will stay again. Felt like I walked off the street back to 1940. A nice break from all the "resorts" that look the same.
Hotel Rex
- December 6, 2006
- Rated 3 of 5 by
a traveler from Travelocity.com
My first time in San Fran and didn't expect such small rooms. I suppose that is normal for old buildings. Lots of charm but if I had a choide to find a larger room, I would have. Also, would have chosen to NOT be on street side. Very noisy. But cute hotel.