The hotel was great. Even though i stayed for only 1 night it was awesome. I love the room key being a fast pass. The hotel all around is awesome!1!1

The hotel is great from the food to the express it was awesome. The only hing that needs improvement is the beds in all of the rooms the mattreses should be a little more comfier but thants all.

We have two children Age 11 and 7. The family pool and slide were great. Staff was friendly. Upon checking in they had us in a room with a bay view and I really wanted a pool view. They switched us without an issue. The bellhop took our bags to the room but first gave us a quick tour of the hotel. This was terrific and helped us get acclimated much quicker. Breakfast and dinner buffet (they had a childrens buffet too) was good but if you wanted a quick bagel and coffee breakfast, I found that expensive. $2.50 for a standard yogurt is excessive.The pool closed early on a weekday (8PM) but stayed open until 10 on weekend nights. Hotel room was clean and turn down service was nice. I thought the grounds could have been a little better. There were leaves in the hot tub and that surpirsed me. Not a great big deal but I did notice it. Overall I would stay again without hesitation.

We stayed here for 3 nights while visiting Universals Parks. Would I stay here? I'd live here if I could for the winter. Well manicured exterior,top notch interior...I can't think of one complaint, and I'll complain if there is one due. I'm booking again this year!!!

I stayed just overnight on business, so I didn't get to explore too much, but the hotel and rooms are very, very nice. And, it is extremlely clean. The food at the hotel was good.