This was a superb visit at the end of a vacation. Bell staff & front desk took excellent care of my GF & our luggage while I returned the rental car. Room was clean, large, & comfortable. Dining room was wonderful; good food, courteous service. Pool area was very clean; plenty of towels available. Absolutely nothing here deserves a negative comment. I hope to return here in the future.

Because of the weather back home we had to stay an extra night in Orlando, and we couldn't have picked a nicer place. Clean Room, comfortable bed, good food ($$). We would definitely stay again.

The location was perfect for visiting nearby family: close to the airport, next to Hertz, and near our family's homes. Near shopping malls (not the upscale ones) and fast food restaurants. Not near Disney or the upscale malls and restaurants. That was fine for us because we were visiting family rather than on vacation. The rooms were very nice, a decent size, and newly refurbished. The main problem was maintenance. We had 2 rooms (3 people) and the bathtub drains were clogged so we showered in 6 inches of water. Our friend's toilet backed up and her phone stopped working the last morning, and no help ever did come from the front desk. The breakfast buffet was extensive but nothing was warm. There was free coffee in carafes in the lobby but it was not hot. Service in the dining room (and front desk) was friendly but not very experienced. We might stay there again due to location but would check room maintenance on arrival and eat breakfast across the street.

except the carpet in the room had rubber pieces on it and the pillows were very uncomfortable. But the front desk staff was very helpful; my flight was early and they let me check in early. The room was smaller than I'd expected but was furnished nicely. Location to the airport was the deciding factor when looking for hotels for this trip, and the Crown Plaza came in the least expensive - I was amazed. However they don't offer free breakfast, but they do have room service. It was pricey. There are several places to eat in the area. I would say that overall this was a great hotel and I imagine the carpet being dirty was a bit of a fluke. I would like to stay here again, but when traveling with family it's one less expense to have the hotel provide breakfast. So I will probably stay elsewhere next time.

I couldn't stop sneezing. I think that everyone would agree that a bed is the most important commodity when staying at a hotel. Who cares about the lobby....gimme a comfortable bed