Crowne Plaza Richmond Downtown

From $ -1 per night

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555 E CANAL ST, Richmond, Virginia 23219
804-788-0900
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User Reviews

Results 1-10of 18 Reviews


What a dump.

A traveler

Travelocity.com

We selected this hotel expecting it to be close to dinning and entertainment downtown. We'd also had good experiences with Crowne Plazas in past. We were disappointed in both counts. This hotel is closer to a two star than the four they are ...Read more
Always a pleasure staying at the Crowne Plaza.

A traveler

Travelocity.com

The staff is exceptionally kind and the rooms are always clean and comfortable. The kind of hotel you look forward to staying in after a long day of travel or business. The rooms are immaculate and well tended. The beds are very comfortable.
Best Stay For The Price

A traveler

Travelocity.com

We totally enjoyed our stay at the Crowne Plaza. We were in town for a wedding and anumber of other guests stayed here. Without exception, everyone agreed that this hotel was the best. We would definitely stay here again.
The Crowne Plaza in downtown Richmond was a refreshingly great experience.

A traveler

Travelocity.com

I was pleasantly suprised at how nice the Crowne Plaza was. The room itself was a good size, with great views of downtown. Everything is in close proximity to the hotel itself. The staff was very friendly and efficient. We had a problem with the ...Read more
The hotel and staff were very welcoming and helpful.

A traveler

Travelocity.com

I was made very comfortable and the staff was very friendly. Any questions or concerns I had were immediately taken care of. I was very impressed by the hotel. They had some renovation of the lobby at the time of my stay, but the lobby looked fine ...Read more


Not impressed

A traveler

Travelocity.com

I wouldn't stay again. The rooms are relatively clean, but I expected a lot more based on the travel agency's and the hotel's website. There is no downtown shuttle, and it really is farther than you want to walk to get to most of the historical ...Read more
excellent stay

A traveler

Travelocity.com

We recently spent several days in the Richmond area and stayed at the Crowne Plaza Downtown. The hotel is very centrally located and within easy walking distance to many restaurants and Civil War sites. The hotel also provided free shuttle service ...Read more
Hotel experience

A traveler

Travelocity.com

Most of the staff was friendly.The person that checked me in was wonderful, kind, fantastic! C at the consierge desk was great. Everyone else was ok. The shower had black mold. That was disturbing. The stay was interrupted by a 2am fire alarm. ...Read more
Wow

A traveler

Travelocity.com

My husband and I were going to a concert. We splurged a bit on this hotel instead of going to something ruddy like usual and it was very nice. I walked in wearing heavily chained pants and a bleached, old, tacky Slayer shirt and the staff still ...Read more
Get Riverfront room

A traveler

Travelocity.com

Upon arrival we were booked in smoking room but we do not smoke. The room smelled like old stalled smoke. Ask to move rooms was able to accomadate the following day. Non smoking room seemed nicer! Of course fresh. View was specatular. Front desk ...Read more