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Quote: We selected this hotel expecting it to be close to dinning and entertainment downtown. We'd also had good experiences with Crowne Plazas in past. We were disappointed in both counts. This hotel is closer to a two star than the four they are... Read the full Crowne Plaza Richmond Downtown review
Quote: The staff is exceptionally kind and the rooms are always clean and comfortable. The kind of hotel you look forward to staying in after a long day of travel or business. The rooms are immaculate and well tended. The beds are very comfortable.
Quote: We totally enjoyed our stay at the Crowne Plaza. We were in town for a wedding and anumber of other guests stayed here. Without exception, everyone agreed that this hotel was the best. We would definitely stay here again.
Quote: I was pleasantly suprised at how nice the Crowne Plaza was. The room itself was a good size, with great views of downtown. Everything is in close proximity to the hotel itself. The staff was very friendly and efficient. We had a problem with the... Read the full Crowne Plaza Richmond Downtown review
Quote: I was made very comfortable and the staff was very friendly. Any questions or concerns I had were immediately taken care of. I was very impressed by the hotel. They had some renovation of the lobby at the time of my stay, but the lobby looked fine... Read the full Crowne Plaza Richmond Downtown review
Quote: I wouldn't stay again. The rooms are relatively clean, but I expected a lot more based on the travel agency's and the hotel's website. There is no downtown shuttle, and it really is farther than you want to walk to get to most of the historical... Read the full Crowne Plaza Richmond Downtown review
Quote: We recently spent several days in the Richmond area and stayed at the Crowne Plaza Downtown. The hotel is very centrally located and within easy walking distance to many restaurants and Civil War sites. The hotel also provided free shuttle service... Read the full Crowne Plaza Richmond Downtown review
Quote: Most of the staff was friendly.The person that checked me in was wonderful, kind, fantastic! C at the consierge desk was great. Everyone else was ok. The shower had black mold. That was disturbing. The stay was interrupted by a 2am fire alarm.... Read the full Crowne Plaza Richmond Downtown review
Quote: My husband and I were going to a concert. We splurged a bit on this hotel instead of going to something ruddy like usual and it was very nice. I walked in wearing heavily chained pants and a bleached, old, tacky Slayer shirt and the staff still... Read the full Crowne Plaza Richmond Downtown review