Best Western Hospitality Hotel and Suites
- 3 out of 5
- Avg. Member Rating
- 10
- Reviews
Bring your own noise machine.
- November 5, 2006
- Rated 3 of 5 by
a traveler from Travelocity.com
The fans on the Heating & AC units would go off and on all night. There was no button for just the fan. Thus if woke us up every time it would go on and off. Other than that, it was a great value & clean.
Not very good
- September 14, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
The hotel was in poor shape. One of the exterior doors had no lock. Our room door did not close unless given a shove. The tub didn't drain unless a towel was shoved in the drain to hold it open.The exercise room had a broken TV and non-useable exercise bike. The pool was closed for rennovation. The managment was not very responsive to these complaints, although they did reduce our price 25%.
Love it!
- August 15, 2006
- Rated 5 of 5 by
a traveler from Travelocity.com
Had a great stay at this hotel. Staff was friendly and the hotel looks wonderful!
Great experience
- August 8, 2006
- Rated 5 of 5 by
a traveler from Travelocity.com
The hotel has been completely remodeled and is just amazing. I enjoyed my stay very much and the staff was so wonderful!
Grand Rapids Trip
- April 25, 2006
- Rated 2 of 5 by
a traveler from Travelocity.com
The hotel is under major renovations. The halls were torn apart and the exterior was a mess. The exterior security boxes were missing and our first room was missing the peak hole in the door. We could stick our finger right through! They moved us into an adequate room that was very clean and nice. The halls were full of screaming teens until 1 a.m. We complained but it didn't help.