WOW What a DEAL
- December 8, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
We could not beleive the closeness to the Peak 9 Lifts and the fact they were installing 32" Flat Plasma Screen TV's, the heating underground parking and the friendly staff. The ONLY bad thing is the location of the elevators, it is a long walk to the elevator and if you are on floor 7-10 then another long walk to the connecting elevator. But overall AWESOME!!!
JJO
We will never go back!!
- December 4, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
I don?t know how anyone can say that this is a nice Hotel!!!??? We will never stay there again!!!! Just to list a few items: very small Bathrooms, VERY confusing Hotel/Room Layout, very poor Management, and outdated rooms/Hotel! Huge signs all over Hotel that no Skies are allowed in Rooms, but saw almost the majority taking Skies into their rooms. When we picked up our skies, the person in front of us were given skies without any ticket, it could have been anybody?s skies!!! We?ve tried the Hotels Breakfast on Thanksgiving Day. Were told that it is a Buffet, the ?cold? Buffet was quoted to us at $7.95 and if we wanted a ?warm? Buffet, that would include the Meat Choices (no price was quoted). Well, those ?warm? dishes turned-out to be completely cold, half the Buffet was already empty, we both barley ate anything; to top it off we were charged $15.00 per person!! Probably the most expensive and worst Breakfast we ever had!!!! We had booked 4 nights there over Thanksgiving, but received after 3 days a phone call from our Dog Kennel that our Dog fell ill. After getting the run-around on the phone between online travel website and the Hotels Reservation Desk regarding trying to get some kind of a discount for the last night there, we decided to talk directly to the Manager. We were promised a 50% discount. A few days later after not having received a discount, we called the Hotel and were just told that that Manager did not have the authority to authorize any discount and there is nothing he could do for us!!! Basically, they had our money and could not care less!!
The only good thing we have to say about this Hotel is that it is close to the slopes, but at this point, we would of rather walked a bit!! Definitely NOT worth the money!!
ski trip
- June 10, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Great location. Near lifts. The in house ski shop/rental is great and convenient. There is also a discount if you are staying at the hotel. We first got a room with no view , just a brick wall. We asked for a change. A woman at the desk was very rude about it but finally gave us a room with a better view of a tree.Other people at the reception desk were much friendlier.