For our family of four - two adults and two teens - we searched for a room that offered two queens rather than full size beds and found that at the Adagio. There was a slight mixup - perhaps due to the fact that we called them to price match with an online discount website - that we first got a room with two doubles (although the package was called the Executive Queen/Queen). When I called down the front desk was initially a little rude, but later moved us into a queen room and offered an apology gift. That was classy. Just keep in mind the possible bed switch. The lobby is beautifully decorated as are the rooms - modern design, updated furnishings, down blankets and pillows. The shower head was pathetic. More like an angry garden sprayer rather than soothing rain. The weather was cold and we used the slightly noisy wall heater which warmed the room well. It's a couple of blocks from Union Square - an easy walk. Just three or four doors down are a small grocery store and also a convenience store. The refrigerators are large and the bellman offered to empty it out if we wanted to store more food. The walk to Union square takes you on an obstacle course of pretty assertive homeless people asking for money, but that's downtown life and could be considered part of the whole experience. There is a bar and restaurant off the lobby - we only used it one morning for breakfast - it was fine. Overall we found the hotel clean and quiet, the staff helpful, the atmosphere safe. We would stay again...it was a great price for the location.

After a lot of Internet research, we chose this hotel for 2 nights during a 1-week visit to SF. While expensive, we stayed here during weeknights at a lower rate, and went other places on the weekend, when rates here were much higher. Everything about the room, and the entire hotel, was very comfortable. A few minor problems (bath sink did not drain, room staff was too early in the morning), but the comfort outweighed these minor inconveniences. We returned for another night at the tail end of our vacation. Only possibly real issue were 2 mistakes in room charge billing. I would recommend that you stay here. But carefully review room charges.

We were amazed. We were in San Francisco on one of the warmest days of the year so far, and the room had NO AIR CONDITIONER!!! When we, in our disbelief, called the desk, the clerk's reply was something akin to 'what do you want me to do about it?' The manager called the room and tried to smooth things over, but it was too late. Is there such thing as paying over $* for a hotel room with no air conditioning as part of the basic operating plan????? We left immediately

clean quiet with the room blower unit GREAT exercise room very helpful staff who followed through on all requests great value thru Travel website

Friendly staff, good size rooms, good location near shopping and trolley line. The only down side was the staff while friendly lacked the local knowledge that we often rely on.