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Lubbock Hotels

Best Western Lubbock Windsor Inn

5410 INTERSTATE 27, Lubbock, Texas 79452
  • #10 most popular
    Lubbock hotel
  • Avg. User Rating:
    4 out of 5 stars
  • Hotel Class:
    3 out of 5 stars

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Best Western Lubbock Windsor Inn Reviews

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Have stayed here many times

  • 4 out of 5 stars A traveler from Travelocity.com
  • February 7, 2011
Quote: We have used this hotel many times personally and for business...In 2007 we had to actually stay here for about a week while some plumbing work was being done in our home...they were very accommodating to us (and our little 6 lb chihuahua)...and we... Read the full Best Western Lubbock Windsor Inn review

Just a bed, bath and t.v

  • 3 out of 5 stars A traveler from Travelocity.com
  • October 21, 2010
Quote: I chose this hotel for the price and, unfortunately, it wasn't worth what we paid. The room was very basic, old and smelled of smoke even though it was a "non-smoking". The hotel was in the process of being remodeled. The walls were still... Read the full Best Western Lubbock Windsor Inn review

Just a bed, bath and t.v

  • 3 out of 5 stars A traveler from Travelocity.com
  • October 20, 2010
Quote: I chose this hotel for the price and, unfortunately, it wasn't worth what we paid. The room was very basic, old and smelled of smoke even though it was a "non-smoking". The hotel was in the process of being remodeled. The walls were still had wet... Read the full Best Western Lubbock Windsor Inn review

Horrible Customer Service

  • 1 out of 5 stars A traveler from Travelocity.com
  • July 8, 2010
Quote: A room was booked and it was identified that an adult child would also staying on the couch. The room had a jacuzzi tub/shower in the main room with absolutely no seclusion or privacy and this was not identified during booking. At time of check... Read the full Best Western Lubbock Windsor Inn review

Poor Customer Service

  • 2 out of 5 stars A traveler from Travelocity.com
  • March 8, 2010
Quote: hotel is poorly staffed and the employees on duty do not understand the meaning of customer service. We choose this location because we have use best western several times in other cities and never have a problem. However, the management at this... Read the full Best Western Lubbock Windsor Inn review

Poor Customer Service

  • 2 out of 5 stars A traveler from Travelocity.com
  • March 7, 2010
Quote: hotel is poorly staffed and the employees on duty do not understand the meaning of customer service. We choose this location because we have use best western several times in other cities and never have a problem. However, the management at this... Read the full Best Western Lubbock Windsor Inn review

Another Great Stay

  • 5 out of 5 stars A traveler from Travelocity.com
  • July 10, 2009
Quote: This is my second time to stay at this hotel on business. Again I was greeted with a warm friendly staff, my room was clean, everything smelled fresh. Internet connection was fast and simple to connect, waivers to agree to. Breakfast was hot,... Read the full Best Western Lubbock Windsor Inn review

great stay

  • 4 out of 5 stars A traveler from Travelocity.com
  • June 5, 2009
Quote: The staff was very friendly, check in was quick and easy, the hotel lobby smelled nice. Everything was clean, internet worked great. The bed was the new style with a tall matress, and several fluffy pillows, sheets were soft to touch, comforter... Read the full Best Western Lubbock Windsor Inn review

Sneaky in charges

  • 3 out of 5 stars A traveler from Travelocity.com
  • March 27, 2009
Quote: I stayed in a kingsize room with jacuzzi. Seems someone must have spilt candle wax and I got charged for this. I never would have even known about it if I had not checked my bank account online. The hotel refused to call me back so I had to call... Read the full Best Western Lubbock Windsor Inn review

Excellent place to stay at!

  • 5 out of 5 stars A traveler from Travelocity.com
  • March 25, 2009
Quote: The hotel was perfect. The room was clean. Staff members were courteous and polite and very attentive. You can't go wrong with this place and great on the price. My family and I really enjoyed everything about Best Western in Lubbock. I... Read the full Best Western Lubbock Windsor Inn review