Doubletree Paradise Valley Resort Scottsdale
- 4 out of 5
- Avg. Member Rating
- 17
- Reviews
Traveler from TX will come back!
- June 25, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I would definitely stay at the Doubletree resort again. It was a very relaxing and enjoyable experience. All of the hotel staff were friendly and helpful. The pools were very nice and whole place was very relaxing. A resort without having to pay for daily resort fees!!!!!
Be sure to ask for a room near the pools and not facing Scottsdale Road. I asked but they would not honor that, it was alittle noisy, but I wasn't in my room much.
The only negative is that they would not honor my Hilton Honor point card for this stay, because I booked through a online travel website. I don't think that quite fair.
Poor accomodations
- March 12, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
We had a room reservation onlinefor 4 people (2 adults, 2 children) in a room with 2 queen size beds, Mar. 5 -8, 2009. We arrived late at night. We were given a room with a King size bed. The manager said that was all that was left. He then placed my son and I in another room which was suppose to have a King size bed. When we arrived in the room, we discovered it was simply a gathering/hospitality room with an old sleeper sofa without bedding. Our family was placed together in a room. However, Double Tree must have downsized their beds: "Queen" is now "Full". We will not stay there again. This matter has never been resolved.
So-So for their reputation.
- July 19, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Even though it was only a one night stay, we were not overly impressed. We had to stay one night someplace, because we couldn't get into our other resort until the next day. Our room was not ready at 4:00 as promised, so they put us in another room. We had requested a non-smoking room and upon entering our room it smelled as though it were a smoking room. When we asked the front desk, they assured us that it was a non-smoking room. It did have a peculiar smell though. The resort is spread out quite a bit and we had to walk quite a distance from the lobby to our room. The pool was quiet and clean and also convenient to our room. The bellmen were very helpful in arranging transportation for us when we needed it. One plus is the location. Their shuttle service will take you free within a 2 mile radius ( Scottsdale Fashion Mall and even Old Town Scottsdale) if needed. Overall not a bad experience, but a little disappointed because of the Doubletree reputation.
THANKSGIVING WKND:
- November 25, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
My Wife and I stayed stayed for three nights the hotel was very nice and well located. The only problem that we had was that housekeeping didn't leave soap or toilet paper we had to ask twice and the restaurant were a little pricey.
Carl/Regina Cox
Newark CALIFORNIA
Did Not Receive Room Type as Confirmed
- October 8, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
We were not impressed with the treatment/service from the front desk staff. Were told upon check-in that we could not have a King Non-Smoking room despite the fact that I showed them the Confirmation email. Were told that it is not a guarantee and that they were booked solid. I explained that I had made my reservation over 2 months prior and our reservation should be honored. The clerk did not seem to care and gave us a handicapped smoking room which we found totally unacceptable, saying that was what they had. I asked to speak to the manager and, after waiting a long time, he ignored me by saying he would be right back and I finally gave up and left the lobby. This looks like it could have been a nice hotel, but we were given second class treatment as "Travelagent reservations". Extremely dissatisfied with poor service of front desk staff.