Sheraton Cleveland Airport Hotel
- Spectra
- First Reviewer
- 5 out of 5
- Avg. Member Rating
- 8
- Reviews
Great hotel!
- December 16, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
We felt the hotel accommodations and staff were excellent! We were in Cleveland participating at a dog show at the IX Center. This was the best, dog friendly hotel I've ever stayed at! Food and staff in the restaurant were also great! Would definitely stay at this hotel again!
Easy access to airport
- August 13, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
This hotel was right at the airport with continuous shuttle service available. It was an older hotel but has been updated and was very clean. There is info on all flights from Cleveland-Hopkins Airport and boarding passes can be printed in the lobby. The pool and hot tub area is great with both indoor and outdoor seating available. Security is good, requiring your room key to travel to upper floors by elevator and parking is no problem. The staff was very friendly and helpful. On the negative side, there are no baggage carts available without a porter, and there was only one of those so the wait was long and we ended up just carrying our luggage in ourselves. There is a dining area but rather expensive for breakfast; no continental breakfast available.
Satisfied Customer
- July 12, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
The Staff went out of their way to assure our comfort. the food was excellent and well served. security was above expectation.
Our stay
- June 29, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Overall, the hotel stay was good. Best suited for people flying in or out of clevelend airport. Dining was disappointing for the price. Stick with the simple fair rather than the entrees. Best hotel bed we have slept in, which made up for the dinner. Staff is also A+.
Outstanding customer service
- June 27, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
The entire staff we encountered were helpful, courteous and pleasant. Kudos to housekeeping & desk clerk that found my needed ticket in the trash in hotel room after my checking out. They saved me!! The ticket could not be duplicated or replaced!! The entire hotel was safe & immaculate!