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Outrigger Cairns Resort
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From
$ 128
per night
Hotel Class:
Avg. User Rating:
53 57 ESPLANADE, Cairns, Australia 4870
617-4046-4141
Description:
Close
Attributes:
Romantic
Amenities:
Dining
,
Fitness Center
,
Internet Access
,
Meeting Rooms
,
Parking
,
Pool
,
Room Service
Type:
Resort
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User Reviews
Mantra is a mess.
A traveler
Travelocity.com
May 22, 2009
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After bad experiences at the Mantra Esplanade in Cairns, it's unlikely I would stay at a Mantra hotel again. Overlooked in the fine print, there was no housekeeping service provided for the one bedroom apartment unit. Four days is a long time to ...
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After bad experiences at the Mantra Esplanade in Cairns, it's unlikely I would stay at a Mantra hotel again. Overlooked in the fine print, there was no housekeeping service provided for the one bedroom apartment unit. Four days is a long time to go without clean towels or having the garbage taken out. The phone never worked. The electricity blew out if too many outlets were in use. Front desk staff were pleasant but ineffectual. We were assured multiple times that the phone and electricity would be fixed that day, but it never happened. After awhile, it felt like they were telling us whatever they thought would make us feel better, with no intention of fixing anything. All this place has going for it is a nice location.
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