The first thing that hits you is the smell of Lemon Pledge, and I mean OVERWHELMING smell, when you enter your room. It was obvious that housekeeping used it on every surface, although there is nothing made of wood in the room! I was able to breathe only by opening the window and turning the fan on high. The bathroom was a disaster. The shower head sprayed everywhere but into the tub, and the drain was thoroughly clogged – I was in ankle-deep water a few minutes into the shower. The bedding was threadbare and cheap. Morning coffee was weak and lukewarm. We were very glad to get the heck outta there in the morning!