Would NOT recommend this hotel.
- June 29, 2006
- Rated 2 of 5 by
a traveler from Travelocity.com
We have just spent 4 days in this hotel and we can't wait to leave. While the service is very good and friendly, the rooms are old, musty, and in need of a serious make-over. The hotel is old and it shows. Beds are uncomfortable. When we first turned down the beds we found small, thin, lumpy pillows that were truly bad. I called for new ones and they were delivered promptly (still thin, but not lumpy!). Beds are not very comfortable and the smell that greets you is not very nice. Good continental breakfast; good service, but would NOT stay here again.
Editor Pick
Ramada
- April 21, 2006
- Rated 1 of 5 by
lksugarman from New York, New York
I've learned my lesson! Whenever a place requires full prepayment, BEWARE!
As soon as we opened the door to the room at this dump, we were assailed with stale cigarette smoke (we'd requested nonsmoking) and overwhelming noxious fumes that caused our eyes, noses, and throats to burn and water. I went to the desk, got a key to another "nonsmoking" room, walked past another room where the door was left wide open so the occupants could breathe, and opened the door to another cloud of horrible fumes. It was back to the desk, where the night clerk (oh, and did I mention that this it was already after 10pm) called the manager, Armin, who refused any responsibility and said I'd have to call our travel provider for help.
We left, along with the guys who checked in right ahead of us, and drove 40 miles back to Louisville, where we found a room.
I called our travel provider, but they require an authorization from the hotel to credit us. I have called my credit card company and the BBB, both of which require a written report to be completed and mailed back, and spent nearly 3 hours trying to get a refund.
DO NOT STAY AT THE RAMADA BARDSTOWN.
From journal A Real Dump in Bardstown, KY