Quality Suites Charleston

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    $79Recent Rate
  • 5225 N ARCO LANE
    Charleston, South Carolina 29418
    843-747-7300
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3 out of 5
Avg. Member Rating
7
Reviews

very poor

  • September 22, 2008
  • Rated 2 of 5 by a traveler from Travelocity.com
had bugs in room did not get room done till late afternoon past 4pm had to wait too long to get warm water to take shower would not stay at this hoel too many things to put in words that went bad at this hotel would not say good place to stay till all work is done as trying to redo lot of noise

Not for GOVT Empl

  • June 25, 2008
  • Rated 3 of 5 by a traveler from Travelocity.com
Facilities were great, close to Naval base for business travel. Biggest problem was getting a receipt to liquidate a travel claim. Because we booked through Travel website, the hotel could not give us a receipt. I was only asking for check-in date, check-out date, daily rate and balance due to hotel. Liquidators wouldn't accept Travelocity's receipt. Travelocity couldn't fax new receipt - only e-mailed receipt. Vicious Cycle! Normally would highly recommend hotel - but not for government employees.

Great value for the money; outlet shopping nearby!

  • July 30, 2007
  • Rated 4 of 5 by a traveler from Travelocity.com
My wife and I stayed here on a 3 night vacation in Charleston. The hotel was an easy 10 minute drive from downtown. This is evidently an older hotel that is undergoing significant renovation. The room we stayed in had recently been renovated, although the bathroom still showed some signs of aging. The room was spacious and clean, with a mini-fridge and microwave. The breakfast is excellent, although the lone chef is obviously overworked (on our last morning it took us about 30 minutes to get our food). The hotel is a 5 minute walk from Wal-Mart and the Tanger Outlet Center. It is near the airport, so you'll frequently hear planes taking off and landing, but this didn't bother us. Overall, this hotel was a great value for the price we paid through an internet deal.

Bad Service

  • July 30, 2007
  • Rated 3 of 5 by a traveler from Travelocity.com
When checking in, they tried to put us in a room with a king-sized bed, although our trip confirmation showed we requested 2 queens. We were told to contact online travel website to straighten it out, until we told them we had 2 adults and 3 children - then they decided to go ahead and give us the room we actually booked. Requested extra pillows and blankets were not delivered, wake-up call was 15 minutes late, shower handle was broken, dirty towels were taken away by housekeeping, but not replaced. Room was large and accomodating for a large family, with 2 queen beds and a pull-out sofa bed.

Quality Suites

  • July 18, 2007
  • Rated 4 of 5 by a traveler from Travelocity.com
Great location (across from Outlet Stores and near major roads). Great breakfast bar. Reserved 2 beds in one room, but got one bed and couch - was bummed that I could reserve it, but could not get it.

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