Hyatt Place Cincinnati-Northeast

From $ -1 per night

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5070 Natorp Blvd, Mason, Ohio 45040
(513) 754-0003
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User Reviews

Results 1-10of 16 Reviews


Rude

A traveler

Travelocity.com

The staff was completely rude during check in. The clerk kept spelling my name wrong even when I gave him my ID and then when his supervisor came over he blamed me and said I gave him the wrong name! Then when we tried to get menus for the room ...Read more
Terrible service

A traveler

Travelocity.com

The front desk clerk was very rude during check in. He apparently had a problem understanding my name, even when I spelled it for him and gave him my ID. I had to have a manager come over just to check in and was accused of giving the wrong name, ...Read more
AWESOME STAFF!

A traveler

Travelocity.com

Room was clean, staff was above and beyond kind, and we felt at home in our room...Great place to stay!
NICE ROOM-BUT A RIP OFF!

A traveler

Travelocity.com

We stayed at this hotel last week for one night, had a little issue getting checked in, but then the rest of the stay was fine. We unfortunately made the mistake of paying with this on our debit card and are still paying for that mistake! They put ...Read more
Beautiful Place. Nice People Till They Mess-up.

A traveler

Travelocity.com

Beautiful building. Rooms are very comfortable. Just doen't even try to use the Kiosk check-in. When it messed-up we had to check-in with the desk. The people were fantastic during our stay. However when we returned home. I found that I had been ...Read more


Beautiful Place. Nice People Till They Mess-up.

A traveler

Travelocity.com

Beautiful building. Rooms are very comfortable. Just doen't even try to use the Kiosk check-in. When it messed-up we had to check-in with the desk. The people were fantastic during our stay. However when we returned home. I found that I had been ...Read more
Beautiful place!

A traveler

Travelocity.com

What a wonderful place! The room was fabulous. The staff wonderful. I highly recommend this hotel. The area has great restaurants and stores. I realize we paid the winter rate, but I'd pay more for the place we got!
Walls are too thin.

A traveler

Travelocity.com

I could hear everything going on in the hallway and I could hear the Highway outside. I even heard the guy in the next room using the bathroom and 03:00 am. Rooms are nice and clean. Plasma tv is very nice. King size bed has lots of pillows and ...Read more
Interesting new hotel brand for me.

A traveler

Travelocity.com

I usually stay in Starwood or Marriott brand hotels when I travel. I was cautious because I've stayed in regular Hyatt hotels before and do not prefer them. However, this was a great hotel for business traveler!. Free wi-fi in room. Large screen ...Read more
very nice hotel

A traveler

Travelocity.com

the room we had was spotless.we needed the room to fit 6 and it was very spacious for all of us.the beds were beyond comfortable and the pillows and blankets were top quality and we slept like babies.the 42 inch flat screen was nice to watch and ...Read more