Holiday Inn Hotel and Suites Downtown
- Scubabartek
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 15
- Reviews
Could not have been any better!
- February 20, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
The hotel and our room was very clean and the staff was friendly and extremely accomadating. I booked the Chicago Free Parking package that I found on thier Web site. They allowed me to register my car and park at 10am so we could begin our day of sightseeing on our schedule, not their check-in schedule. Also, when we checked out we were allowed to leave the car parked at the hotel until 4pm at no extra charge--allowing us to have an extra half day to enjoy our trip. We were within walking distance or an $8 cab ride of everywhere we wanted to go. The blue line is conveniently located one block away as well. We were not right down in the middle of the "hustle and bustle" of Michigan Ave, but that was perfect for us as we were looking to get away, relax and take in the city on our own terms. The hotel was located right off 290--we literally exited and the hotel was at the end of the exit ramp, which is perfect for anyone driving into the city and wanting to avoid traffic and inflated parking rates. The room was much larger than other rooms I have stayed in downtown, which made us very happy.
I will definitely book this hotel again!
Perfect Location
- March 27, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
My wife and I flew out to Chicago for the weekend. Love love love Chicago. Chicago is famous for it's food and shopping. The hotel was nice. I loved the location. It was by merchandise mart and everything else was within walking distance. I was sold on the location. Even cab fare was reasonable.
We got a standard room since we didn't plan on spending any time at the hotel. Our room was just a place for us to sleep in. Only complaints we had was, there was no microwave or refrigerator in the room.
Go to signature room at the 95th floor on John Hancock building. We spent little over $200 but it was money well spent. Also, when you do your reservation, ask for a seat by the window. It's simply gorgeous. Chicago is expensive, very expensive. Plan on spending money.
Over all, good hotel, good location. We will definitely go back again. SOON.
Overall a good stay.
- September 22, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
We were only here for one night, but it was very easy to get to off of the expressway. The ladies at the front desk were extremely nice and easy to talk to. This made our stay a lot easier after a 12 hour drive.
Good Choice
- August 19, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
My husband purchased the room through online travel website. When we checked into the hotel we asked if the room had a king bed and the front desk clerk was rather snide in her response that because we used online travel website we had 2 double beds. We went up to our room and the stench was so overwhelming due to it being a smoking room (we had requested a non-smoking). We called the front desk and the same lady told us (using the same snide tone as before) that because we used online travel website we were given a "run of the house" room. We explained that my husband is allergic to smoke and we requested they move us to a non-smoking room. We went downstairs to get the new room key, at which time, I provided the clerk my Priority Points member number as I had forgotten to do so when we checked in, and once more, I was greeted with her nasty tone as she explained that becaused we booked through online travel website we would not get any points for our room cost (a fact I was already well aware of, but at this point she seemed adamant about getting the point across that because we used online travel website we are viewed as the bottom of the barrel type guests... OK, I get it. But we've used online travel website many times before and have never run into such a negative attitude - at a Holiday Inn no less!).
Aside from her less than sunny disposition it was a good location and the room was clean. Doubt that I'd stay here again though just because her attitude left me with a very bad impression of the staff.
Sox Game
- June 13, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Our compliments to the front desk and valet persons. They were outstanding.