Holiday Inn Rapid City Rushmore Plaza
- 4 out of 5
- Avg. Member Rating
- 14
- Reviews
Rapid City Vacation
- June 2, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Provided courtesy shuttle to and from airport. Just call upon arrival.
Well-kept indoor pool and 2 hot tubs. Clean. Comfortable size and depth.
Location 5 minute walk to downtown, Journey Museum, beautiful Park, and performing arts center; and Visitors Center; or, use front door trolley w/on-off privileges for $2 /pp/day all over town!
Restaurant on site was reasonable and had a varied menu. Coffee shop lacking in choices.
Pick up by local tours to famous sites, like Mount Rushmore.
Good value for the money.
Excellent Service
- March 8, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I stayed at this hotel for 2 days for a funeral. When I arried at the airport, I found out the airline had lost my luggage. I called the hotel for a ride and X, the shuttle driver showed up within ten minutes and was so professional and courtous. Upon check in, I told the front desk that I no luggage. They seemed excited and went around the corner. When the girl returned she had a bag for me with a t-shirt, comb, toothbrush, etc. Everything I needed to get through the night. I was so shocked and amazed. Everyone I came in contact with was friendly and smiling. I was in Rapid City for a funeral and with no luggage. The people at the Holiday Inn really made a made situation better. I am really impressed with the service.
Much Better than your average Holiday Inn
- February 16, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I was pleasantly suprised that this is a Holiday Inn. It is a beautiful hotel and the staff was outstanding. The rooms could use a little update but the staff made up for everything. From the housekeeper to the server to the front desk, every person went out of their way to make sure I was enjoying my stay. Wow, I am impressed and will tell everyone about the staff here.
Replace the beds!
- September 23, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We traveled with 2 adults and 3 children, ages 14, 12 and 9. This was the 3rd out of 4 hotels during our vacation through four states. The staff was polite and prompt. Our room was ready upon our late arrival. The rooms were clean and beautifully decorated. However....the beds sagged under the weight of two adults of average weight. The cot, provided for our youngest weighing only 60 pounds, should be thrown into the nearest dumpster. Every spring could be felt. It made for a difficult night's sleep. Having a restaurant onsite is a plus. The food was very good. For breakfast, you could choose from the menu or a buffet . There are no restaurants or shopping immediately nearby, but you are not too far away from many choices throughout the downtown.
bring headphones
- September 9, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The room was decent, but bed comfort was not quite up to the standard I've come to expect from Holiday Inn. Rooms were clean, staff was nice, interior design is gorgeous. The problem is the fact that the open atrium carries sound and the rooms are not sufficiently equipped to drown it out. During my stay there were two unreasonably loud parties held in the atrium that ran until Midnight. Twice I was woken by the screaming and shouting. Not recommended if you are sensitive to sound or require and/or go to bed early.