- 4 out of 5
- Avg. Member Rating
- 57
- Reviews
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4
- Photos
Great location
- April 24, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
This hotel was located right in the heart of Michigan Ave and had great views. Our room was more than we expected too. I would recommend this beautiful hotel.
Intercontinental Hotel
- April 12, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Not a bad hotel. It's supposed to be the flagship for Holiday Inns. Superrior concierge services, but small rooms and very expensive restaurants. Great for a romantic getaway, but not for a vacationeer. Outstanding cleaning services twice daily.
A Huge Disappointment
- April 7, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
I stayed three nights in early April and was placed in a standard room with two beds, despite my reqeust for one, and more space. The hotel clerk did not seem interested in accomodating me. Room service was quick, but the food was overpriced and of poor quality- I paid $8.50 (plus delivery and tax,etc.= $15+) for a "Ceasar salad" consisting of a half-filled bowl of brown lettuce and bottled dressing (no anchovies, paramsan, etc.), and of a portion only my pet rabbit might enjoy. I could have opted for the Chicago-style hot-dog for $17+ but decided against it...Anyway, the furniture was stained, the seat of the desk chair was torn, and the faucet in the undersized-tub dripped all night. The staff was generally polite and pleasant, but insisted on waking me up during naptime to tell them emphatically and clearly - and as loud as possible so they could absolutely understand - whether I wanted them to come back or would call for service... A polite "I'm still sleeping" didn't do the trick. This was followed a few minutes later by the minibar supplier with the same language problems. This experience was a huge disappointment for a hotel rated so highly.
Intercontinental - Chicago
- April 6, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
The service was fabulous. Since I can't post names, one female concierge was particularly wonderful. It seemed she knew everything about all different parts of the city. The pool/fitness facilities/locker room were great. The rooms weren't what I would call 'luxury' but I slept well - I guess that's what matters.
I bought a package with airfare from Travelocity and was wary about what room we would get, but we were on the 14th floor of the new building overlooking Michigan Ave. A perfect view.
Great Location
- March 15, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Walking distance to EVERYTHING! Easy bus ride to the museums. Not too far from O'hare and Midway. Concierge was very knowledgable and courteous. Taxi cabs out front 24/7 in case u need them. Will stay again