Best Western Center City Hotel

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  • 501 N 22ND STREET
    Philadelphia, Pennsylvania 19130
    1-215-568-8300
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2 out of 5
Avg. Member Rating
10
Reviews

Bring earplugs if you want to sleep.

  • June 25, 2009
  • Rated 3 of 5 by a traveler from Travelocity.com
On the UP side: the room was clean and did not smell of smoke (always a plus). Parking is free and the lot had plenty of spaces available during our stay. The shower head was nothing fancy, but it did provide an invigorating massage that was most welcome after a long drive . . . .just wish the maid would clean underneath the soap dish every now and again!! On the DOWN side: While staff at the desk was not rude, they weren't overly friendly either. No smile at check-in time and no thank you upon departure. Two ladies working in the restaurant were nice, but didn't have much to offer when we inquired about parking in the city. Worst part of the stay: traffic noise. We checked once and then checked again to make sure the window wasn't open. Every car, motorcycle, truck and bus . . . and there are many, many buses . . .; is audible, even with both curtains drawn and with the AC running. The police station is VERY close by. They weren't too busy on the night we stayed, but you should be prepared for sirens to be thrown into the mix.

you get what you pay for

  • September 8, 2008
  • Rated 3 of 5 by a traveler from Travelocity.com
Room very small, OK for one night. Location was conveinent. Hotel restaurant overpriced, we ate at the strip mall less right across street. (pizza, chinese, chicken, etc.)

Worse staff ever!

  • July 23, 2008
  • Rated 2 of 5 by a traveler from Travelocity.com
The hotel staff was very confrontational. You try to politely dispute a bill and they show nothing but rudeness! The waitress we had didn't seem to care about her protruding gut hanging out over her waistline like it was fashion. We booked under a special under a price that we confirmed when we called it in. Lo and behold, we were charged $30 more than the quoted price. And the continnental breakfast? Some runny eggs and something that was passed off as hash browns. I had my fill once I saw a well known brown bug on the wall where the food was kept. I stayed at a Best Western before that had sub par rooms, ok breakfast yet a great staff. It's places like that I'll be returning to. But avoid this place like the plague.

"Rude staff, bad holiday"

  • May 20, 2007
  • Rated 1 of 5 by a traveler from Travelocity.com
The staff in this hotel is exceptionally unfriendly and rude. The whole place is old and needs renovation.

Not the Best

  • November 20, 2006
  • Rated 2 of 5 by a traveler from Travelocity.com
Stayed at this hotel for the marathon. good location; staff unfriendly; facilities-old and out of date.

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