Springdale

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Extended Stay America -Fayetteville-Springdale

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    $39Recent Rate
  • 5000 Luvene Ave
     Springdale, Arkansas 72764
    479-872-1490
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3 out of 5
Avg. Member Rating
3
Reviews
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1-3 of 3

Definitely No

  • May 27, 2009
  • Rated 2 of 5 by a traveler from Travelocity.com
The condition of the room was mediocre at best and questionable as to whether the sheets had actually been changed since the last guest. Though the room had been booked and paid for before arrival, my card was charged a higher and different rate a second time, discovered only upon my return home. When I requested a refund on the double charge, I was told it would be taken care of. Days later, I had to request a second time for a refund. The person at the desk blamed the booking agency and insisted I would have to go through the agency. I did get my refund, but no consideration from the desk at this location. I will not be a guest at this location again.

Extended Stay America Springdale Arkansas location - Positive Feedback

  • July 2, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
I'm a motel owner myself from Eureka Springs and traveled to Springdale Arkansas for a short business trip. The plan was for overnight stay with possibility up to 3 nights so I wanted to find an affordable hotel with a kitchenette. This hotel was one of the least expensive on the list from Travelosity which sometimes concernes me because I know the kind of clients I would get at my own place when my rates were too low. I also saw 1 bad review someone wrote about the place. I remained open minded enough to call to inquire about availability. I spoke to the manager (John) and he was polite and extremely professional. I expressed my concern about the bad review I had read and he did a very good job reassuring me that what I read was in no way a valid reflection of his facility. He said unfortunately once someone writes a poor review it's difficult to get it removed. I was impressed enough to take a chance so I booked my stay. I arrived at the hotel and here are my thoughts about the property.... The location is very convenient to I-540 yet completely private and all to itsself unlike many hotels in this area. It's located between the interstate and a business area as opposed to being crammed in with all the traffic and lights on 412. Staff was pleasant and the rooms were clean. Bed was a king and very comfortable. Air conditioner was cool and I slept like a baby with no disturbances. At checkout time the manager asked me if I enjoyed my stay and I said absolutely. I was impressed with this hotel so decided to write this review. I am not affiliated with it in any way. I highly recommend it.

Did not enjoy the stay.

  • August 14, 2006
  • Rated 1 of 5 by a traveler from Travelocity.com
I have stayed at other ExtendedStays and was satisfied but this one was very disappointing. I stayed 2x for 2 wks in May in June and both visits were bad. Main complaint was room cleanliness and bad odors in rooms.
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