Renaissance Philadelphia Airport
- 4 out of 5
- Avg. Member Rating
- 6
- Reviews
Not a 4-star hotel
- December 30, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
This is listed as a 4-star hotel and it is far from that. Let me start by saying that hopefully you made meal plans in Philly, because there is nothing nearby the hotel except car repair shops. The hotel food is expensive ($30 for breakfast for 2 people), and the only vending machines there sell sodas, so bring your own snacks.
Housekeeping is LAZY and LOUD. Doors being slammed heavily and constantly (forget that afternoon nap); our room service tray from breakfast sat outside our room in the public hallway from 8:00 a.m. until 6 p.m. that evening, so no promp collection of that and you get to stare at everyone's breakfast leftovers. Speaking of that, they never picked up our breakfast card (you check what you want for breakfast and hang it on your door to be collected before midnight) and we happened to be on a tight schedule, so we had to call down and they said they would "rush" it to us. Hallways looked like they hadn't been vacuumed in months. Our shower was never cleaned (still had hair in it!). The inside of the toilet bowl (right under the rim) was BLACK. The toilet kept clogging. Furniture was very old and beat-up looking. The bed was comfortable and looked clean but the carpeting and wallpaper didn't look too good. Outdated decor.
You get what you pay for, so if you're looking for a deal and don't plan on staying too long, this is fine, but if you want good service and higher standards of cleanliness, spend a bit more and stay elsewhere. But like I said, this is definitely NOT and NOWHERE NEAR being a 4-star hotel.
Great place to stay!
- June 3, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Our accommodations far exceeded our expectatons. Our room was large and cheerful. Hotel staff was, without exception, helpful, courteous and cheerful. And the restaurant was exceptonal. We would happily stay at this hotel on any visit to Philadelphia.
alright--but expected more
- March 30, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
The hotel was a little difficult to get to from the airport, but it was not far from it at all. The building was nicely furnished and the staff was friendly and helpful. My biggest dislike with this hotel was that the room service was extremely expensive and totally not worth the price. My husband and I don't mind spending on good food, but the menu lacked imagination and variety. When the food was delivered, the dishes were not garnished and were just too plain. We paid $14.00 for a small bowl of fruit and a tiny muffin, $12 for 2 eggs, potatoes and toast and the night before, $60.00 for chicken and pasta. On top of that, they said that they could not bill our room for the service so we had to pay them cash. We stayed for 5 days--ordered room service twice and learned from our mistakes. If you are going to stay here--plan to order take-out.
Greatly surprised
- June 21, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
Great rooms the bedding was amazing and the rooms were great we had a great stay and would love to go back
Good value for the money
- October 25, 2006
- Rated 3 of 5 by
a traveler from Travelocity.com
"Hotel was nice but the bathroom in the room was not clean (it smelled like mould and the bathtub did not drain properly). Otherwise, the hotel is a great value for the price. Location is easy access to the city and back, but a map is needed for sure. If you get a room by the side of the pool, note that it gets noisy as early as 9 and as late as 11pm. If you need to sleep in, ask for a room that's not on the side of the pool."