Courtyard by Marriott Long Beach Downtown
- 4 out of 5
- Avg. Member Rating
- 5
- Reviews
Average, at best.
- June 12, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
We have stayed here several times over the years and were surprised to see that the rooms have the exact same decor that they had a few years ago. Run down and shabby looking. They gave us a wheelchair accessible room, which was huge, but the bathroom was hideous, not very clean and lacked counter space. The room had one king sized bed, and although their advertising claims they have rollaway beds, they could not or would not provide us with one. (They said it was a fire safety issue, which was funny since my husband is a building inspector and pointed out the the room could have safely held 3 rollaway beds without being remotely "a fire safety issue"). Anyway, they said they would bring us up as many blankets, pillows & sheets as needed to make a bed for our child, but we had to call down and ask for them 3 times with no results. Finally, at around 10pm, my husband went down to the front desk and returned with 1 extra pillow, 1 extra sheet & 1 extra blanket. We ended up letting our child sleep with us in the bed, which was old, lumpy, and had something hard jamming into me all night. Ten, even 5 years ago, this was a nice little hotel, but it is in serious need of revamping. We are moving on, and will stay elsewhere next time we go to Long Beach. Since I don't like to be entirely negative, I will list the following good things about the hotel: Coffee and tea in the lobby was nice & they had a large ice water container with sliced oranges in the lobby also. We thought the $10 per day parking was very reasonable for Long Beach.
Editor Pick
Pre-Cruise Accommodation
- June 8, 2009
- Rated 3 of 5 by
MikeInTown from Norristown, Pennsylvania
Our pre-cruise accommodation was the Courtyard Long Beach Downtown. It is located 8 miles from the San Pedro Cruise Terminal. The hotel is not posh but it served our purpose of being a clean, comfortable place to spend a night before our cruise.
The Courtyard was one of the five hotels reserved for the passengers of the Tom Joyner Fantastic Voyage cruise. Tom Joyner is a national R&B radio personality that raises scholarship money each year by chartering a Royal Caribbean ship and turning it into a week of R&B concerts, parties, and seminars. My wife and I had enough points for a free stay at two of the reserved hotels. We chose to use our free stay at the Courtyard because it is in walking distance of the Long Beach Performing Arts Center where the pre-cruise Bon Voyage party took place.
We had a room on the second floor with a balcony over an alley. We normally prefer rooms on slightly higher floors for security but knowing that most of the hotel guests were cruise passengers that would be checking out at the same time in the morning, I knew we'd probably be waiting a long time for an elevator to reach the higher floors. Therefore, we were content with a room on the second floor where I could walk our luggage down a flight of stairs if necessary.
Our room was clean. It passed our sniff test - no mildew or cigarette smells. The bed was comfortable. The bathroom was spotless. In other words, we were pleased with our accommodations. Our only complaint was that we discovered later that evening that the sliding door of our balcony was unlocked. Given our second floor balcony was close to the ground, our room would have been an easy target for thieves.
The hotel is in a convenient location of downtown Long Beach. There are restaurants galore in walking distance. A few blocks north of the hotel is a shopping center containing Wal-Mart and other stores. The Long Beach Harbor is within walking distance from the hotel. It was there that we ate a very satisfying dinner at Famous Dave's BBQ.
The hotel staff was friendly and helpful. My wife and I ended up spending the night at the Courtyard without of our luggage. The trucks that were responsible for delivering the cruise passenger luggage from LAX to the appropriate hotels did not deliver ours to the Courtyard. The front desk employees of the hotel helped us out by giving us tooth brushes, getting contact numbers, and making phone calls. They even helped us look through the conference room full of suitcases that the trucks had already dropped off. I ended up finding our bags the next morning at another hotel about an hour before the shuttle was supposed to take us to the cruise ship. Whew! Overall, we were happy with our pre-cruise stay at the Courtyard.
From journal Pacific Northwest Cruise: The Swine Flu Switch-a-roo
Courtyard Marriott
- March 13, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Nice place and pleasent staff and very clean! From the front desk to the room staff all were great. A little too much noise compared to my normal stays. Maybe due to all the swim meet teens that were staying at the same time? I would stay with them again for sure.
Great location
- December 17, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Stayed here one night for a attending a company cruise party at the shoreline yacht club. Excellent location. 10 minutes drive from the long beach airport and walking distance to the piers. Room was clean and spacious. Staff at front desk was very nice although house-keeping staff not so much. Overall a good experience and would surely stay here again. A little over-priced in my opinion.
Good night
- January 17, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We truly enjoyed our stay; the staff are friendly. My husband took our son to the park and the aquarium. They are all within walking distance. In addition, Broadway is extremely close for anyone interested in the night life. The hotel's gym offers light weights and cardio equipment, so you can get a decent workout while there. The beds are very, very comfortable, but the towels are ridiculously hard.