"unorganized, unfriendly staff"
- July 24, 2006
- Rated 2 of 5 by
a traveler from Travelocity.com
Price is good, near Penn Station, free shuttle is more of a hassle and an amenity. Shuttle driver rude, yelled at passengers. Staff would promise half of the van that they would go straight to Penn station and other to the airport. We almost missed our plane.