- 3 out of 5
- Avg. Member Rating
- 22
- Reviews
not worth the money
- July 8, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
the beds were like sleeping on carpeted floor. way too hard. the pool was beautiful and big but way cold. the toilet wobbled and ran and we could here everything the other hotel guests were doing. our bell boy was helpful but the front desk staff were snooty and one of the reasons we wanted this hotel was they advertised babysitting services but when we called down they said that it was a casino not a daycare. should have payed the extra $ and stayed at the montbleau or saved $ and stayed in one of the smaller hotels down the street. at least the beds would have been comfortable.
Getaway to the Horizon
- April 15, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Most of our stay was outstanding. The only exception was the room was noisy in the evening. We were on the ninth floor and still had to keep the window closed to eliminate the noise. Also could hear the elevators most of the night. Overall, we enjoyed this trip. We would stay here again.
Extra Charges
- April 12, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Horizon could be a good hotel to stay if wasn't for the room noises. I wake up in the middle the night couple times because your are able to hear the people of the other room. Also I was surprise when I checked out and I have extra charges of $15.00 - $ 5.00 per night because validate parking that I didn't use because there are self parking. Newspaper that I didn't asked for, and water in the room that I didn't drink. I believe as any good hotel those things would be a compliment and not charges + when I asked the front desk the receptionist was very rude.
Run down, badly managed
- March 27, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The Horizon is definitely in need of some changes. My wife and I booked this trip last minute and were therefore not expecting anything spectacular. The Horizon met our low expectations, but barely.
The staff all seemed enthusiastic and helpful, but they seemed to have a lack of resources to work with, which suggests to me that they are badly managed. For example, the room service guy that took our order delivered the food himself; he said he was the only one working that night. Also, it turned out that he had a different menu downstairs then we did in the room.
The casino itself is fine (low limits) but there was only one poor waitress working the entire place (I tipped her heavily as she was hustling big-time). Also, the dealers were a bit grouchy, probably because the patrons were complaining (rightfully) that the drinks were less than free-flowing.
There was a computer problem checking out, which took about 20 minutes to resolve.
The bell desk was really slow, but when the bellmen did arrive, they were very helpful.
Overall, if what you are looking for is just a simple place to sleep after skiing, and don't mind going across the street for some good food (try the Ciena steak house at the Montbleu - outstanding place), then the Horizon is probably an ok place to stay.
If you are willing to part with some extra money (the Montbleu was $180 per night on the same weekend we were there, and we paid $150 at the Horizon) definitely stay at a different hotel.
Uncomfortable Beds!
- March 21, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The beds were the worst part of the trip. I guess they are okay if you prefer sleeping on something as hard as the floor. The ammenities were good for the money and the location is great. I had a room with a balconey and it had a wonderful view of the lake. My room was fine temperature wise because we could open the balconey door, but my family that were in other rooms were really hot because the hotel the air conditioning turned off. The staff gave them fans which didn't help at all. Josh's and the Four Season's restaurants are good, but the buffet wasn't that great....not much taste. If you aren't going to spend much time in the room, then this hotel is fine.