- 3 out of 5
- Avg. Member Rating
- 22
- Reviews
Great hotel
- April 22, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
We knew it is not going to be 5 star hotel, but we were nicely surprised. At the check in we asked for rooms with 2 double beds and with balcony and we got it. We had beautiful lake view too. Rooms were clean and the whole hotel was very nice. The buffet on Saturday, Sunday and Monday was GREAT for only $9.99. Shuttle bus was on time every 20 minutes... All over... great place to stay for less.
Good experience
- March 18, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
The hotel room was a clean room in the Alpine tower as promised and I was able to get a King Non smoking room. Room was plain with no extras such as a coffee pot. The resturant breakfast special was very good for $3.99. Overall good experience. Room was cleaned every day when I returned from skiing. The room was hot since the air conditioner was not able to be turned on. Opened window to cool off.
Nice, clean, good value
- February 4, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
I read the bad reviews and was very nervous about staying here, but our expereince was just fine. It is a nice three star hotel. If you are expecting more than a three star hotel, don't stay here. Casino is nice, we used the outdoor hot tub daily, "resort fee" was minimal ($5 per day per room) and check-in came with $5 match play in the casino and game room tokens. Good happy hour, conveniently located, access to pool at montblue across street. Only complaint is that casino didn't have a sportsbook.
NEVER AGAIN!!!!!
- January 4, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
This was our 2nd stay and our Final one at this hotel!!!! We arrived and tried to check in at 3:00, the front desk clerk informed us our room was not ready yet and that we could check back in an hour. After seeing a movie, we checked back only to be told by the same lady the same line. This was at 5:30. Afer waiting around till 6:00, we asked another clerk when the room would be done, he said we have one but on a lower floor. We accepted after waiting for over 3 hours. We realized we were not in the tower we paid $10.00 extra for, so we went back to the hotel desk and requested we have a room in the Alpine tower that we were charged extra for. He said since we booked with a 3rd party, it was only "if available", and yet they would not change the price since it was not available. They were not willing to work with us at all!! We ended up in a smoking room, with 2 very worn out double beds, and a thermostat that was stuck on 81 degrees.! We also were charged a "resort fee" which when we booked it doesn't mention anything about. It is for the validated parking, newspaper and water. No mention of it beforehand, only at checkout. We do not plan on returning to this hotel again. You are better off spending a little more and actually get a nights sleep and a clean room. We stay in a lot of different hotels and find this one to be the worst!!! Try the Motel 6 down the road, it will seem like luxury there!
TERRIBLE
- December 23, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
WE RESERVED A ROOM FOR MY BIRTHDAY AND WENT TO TAHOE. I HAD RESERVED A NON-SMOKING ROOM WITH 1 KING SIZE BED. WHEN I CHECKED IN THE FRONT DESK TOLD ME THAT THERE WAS NOT KING SIZE ROOM NON SMOKING. SHE DIDNT EVEN CHECK TO SEE AND TOLD US THAT IT HAD TO BE A SMOKING ROOM. I DIDNT WANT TO GET ANGRY, SO I TOLD THE LADY THAT I WOULD TAKE IT. I WAITED IN THE LOBBY AS MY GIRL FRIEND WENT TO THE BATHROOM AND THE FRONT DESK TOLD ANOTHER CUSTOMER THAT THEY HAD A NON SMOKING KING. I WAS ANGRY BUT TIRED OF DEALING WITH THEM, SO I JUST WENT TO MY ROOM. WHEN WE GOT TO THE ROOM I WAS EVEN MORE ANGRY. THE ROOM WAS HORRIBLE. IT WAS NEXT TO THE PARKNG LOT. THE WINDOW WOULD NOT CLOSE ALL THE WAY. THE BATH ROOM WAS OLD. AND THE ROOM STUCK....i JUST SAID FORGET IT , ITS MY BIRTHDAY AND I JUST LET IT GO AND ENJOYED THE REST OF MY BIRTH, I WOULD RATHER STAY ACROSS THE STREET AT MONT BLEU FOR THE SAME PRICE. THANKS FOR ALMOST MESSING UP MY BIRTHDAY!!!!