La Quinta Huntsville
- November 12, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
After driving almost 11 hours to get to the hotel, they could not give me a room for three adults as agreed. The clerk asked if I wanted to cancel the room and I explained you can't provide the service agreed upon and yes, cancel. I had to go to the Country Inn and Suites next door and pay ** for a room.Upon my return home I checked my account and ** was taken out for the room at La Quinta. I contacted the on line website and explained what transpired and was told the money would be returned.
too much noise !!
- July 2, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
was difficult to get a good night rest. the mini-refrigerator hummed loudly, the A/C was also very noisy not to mentioned too close to one of the beds making that side of the room too cold but the far side very hot. the carpeted floor near the A/C was constantly wet, which of course made the room smell. for some strange reason the full size beds did not seemed full size but rather large twins comfortable for one person but not for two. the bathroom was a loud noisy event that we all regret. the flushing was something I never heard before ! a super sonic loud rocket flush that would wake up everyone in the room. the TV would get a limited amount of channels where 8 of of 10 were set on red tones. the pool was ok once I overcame the gross feeling of seating on those stain chairs.
It Great location! at a walking distance to good restaurants and shopping centers.
A tent would have been better
- November 17, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
My fiance and I came to huntsville to get away for a few days on vacation. We planned on making it a romantic trip, but wanted to save money on a hotel, so we chose this location @ $65 a night. The problems with it abound:
-Poor staffing/ staff training: I checked in Sunday night but was not processed in the computer until Monday
- Room cleanliness- Bootprints on bathroom floor, stains on carpet, stained linens on one bed
- Room functionality- Lamps were not plugged in, 2 TV stations did not come in, Shower water never stayed at a good temperature for more than a minute. WIFI internet didn't work until final day of stay
Room replenishment- Dirty towels were removed, but no clean were left in their place, had to ask twice for fresh towels. No extra bottles of shampoo or bars of soap were provided either.
Service- Had to request twice for a stopped up toilet to be unclogged, and the staff argued when i went down to ask them over who would come and do it. This first required them searching for 15 minutes for a plunger, and then calling other staff members at home to find out where the plunger was. Asked for the stained linens on the bed to be changed, all the cleaning staff did was make the bed back up with the same dirty linens.
Breakfast quality- not any real variety at all. 2 juice flavors, coffee, and milk. cereal, bagels, waffles, prepackaged danishes that looked like they would have come out of a rest stop snack machine, and hard boiled eggs that looked a week old. I did not see any fruit.