Met expectations, but didn't exceed
- October 30, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
My wife and I used this hotel on a trip up to see our kids at UCSB. The hotel is located close enough to consider it convenient to the university. It is close to the freeway, and has gas and food close by for convenience as well. The desk clerk was very nice when we checked in, and we had no problems getting our room. Our room was on the ground floor, right next to the main lobby. In the morning it gets pretty noisy with guests and hotel staff walking around and talking outside the room. I would suggest requesting a room away from the lobby to prevent this. The only other issue we had was that the trash in our room had not been taken out before we checked in. Because the rooms have a mini kitchen in them, the trash was full of discarded food and such. I asked the clerk in the morning to make sure the trash was removed, and I also request two additional pillows. She immediately brought the pillows to the room. We left for the day, and returned to find the trash had been taken care of, but the bed hadn't been made. I'm not sure if the desk clerk misunderstood that I wanted the trash removed when housekeeping turned down the room, but it appears they just emptied the trash. Overall, this experience was good enough that we would stay there again (we don't spend a ton of time in our rooms).
A Good Place To Stay!
- November 22, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
I was very pleased with my stay there. The room was very clean, free from bugs, leaks, squeaks, etc. The bed was very comfortable. Was not noisy. Plenty of clean towels, a good hot shower. The staff were friendly & helpful. I felt very safe.