- 3 out of 5
- Avg. Member Rating
- 9
- Reviews
Was pleasantly surprised!
- June 16, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
After reading the reviews I was a bit worried, but ended up happy once we arrived and saw that it was not as bad as it was made out to be. The staff that we dealt with was very friendly and helped us with whatever we needed and even suggested a place to eat. The hotel was also more secure than some of the more expensive hotels I have stayed at. You are only able to enter the hotel through the lobby and there are video cameras in the stairway and hallways. Our room was clean everyday and it included coffee & maker, iron & board, clock and enough towels for everyone. The towels and sheets were in good condition too. The room smelled fine and never found any eveidence of rodents/bugs at all. Everything was in good condition, not worn or dirty at all. The only bad side was that it is right on the freeway (didn't hear any noise) so it not possible to walk to anything, only drive. But I did like that it was easy to find and get to and from! The pool is on the small side, but we only ever saw one person at it so there was plenty of room. We would stay again if ever in Ft. Worth.
Will never do business with Choice Hotel Co.
- December 30, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
The room was dirty upon arrival at midnight. The staff became upset with us for asking for addtional towels and were continually rude throughout our stay. The maids did not speak
English which made it impossible to communicate requests for more thorough cleaning.
The manager was unresponsive to our complaints.
The last night of our stay the neighbors were drinking and smoking even though this was clearly posted as non-smoking section. Again the front desk staff was unresponsive.
I even wrote the company a letter of complaint to which they only responded that we should have communicated our dissatisfaction with the manager. Which we had to no avail. They did not offer to take any money off our stay or anything to try to rectify our complaints.
Do not do business with any hotel belonging Choice Hotesl! Your complaints will not be resolved!
Smoking oder
- April 5, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
"Booked a non-smoking room, but the room had a strong cigarette smell. Three of the lights in the room were burned out."
we expected better
- December 31, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
"What a disappointment! We were looking for a reputable motel to stay in! Even though it was a smoking room, it should have been better. Holes in carpeting, walls. Poor help for 3 hours of internet trouble. CHEWING NOISES IN WALLS ALL NIGHT! Towels outside of bathroom. NO coffee pot, iron, or clock. Insufficient help at desk. Offered free stay at same hotel. No Thanks!"
OK for the price
- November 30, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
Apparently, the rooms are being upgraded. The tub, toilet and bathroom floor tile appear to have been recently replaced. The bed linens, though, were worn and the spread had a cigarette burn on the inside (in a non-smoking room). The room was very clean and the lighting for the shower and vanity areas was exceptional. The TV channel selection is not very large. If you just need a place to sleep for a night or two, this place is a good value--clean, comfortable, and a reasonable breakfast is included.