- hockey19
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 39
- Reviews
-
2
- Photos
NIGHTMARE!!! MUST READ!
- February 20, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
We stayed there Feb 13th for our Valentines this year and needless to say our holiday was ruined! The staff was so rude we wanted to leave before we even got into the room. If we hadn't scheduled the room through the travel website and would have lost all our money, we would have. Our room was paid for through our travel website and then they demanded a different credit card for "incidentals" than the one we paid for our room with. When we said we didn't have one, they refused to let us check in. We found out that part of the hotel was under renovation. Not the part we were in, we were in the old part. When at the front desk, they asked the guy next to us if he wanted a "renovated" room for an additional $70 bucks! For a renovated version of we were already getting!!! When we asked if we could have a renovated room, they said to call the travel agency . So we did. Then the front desk said there were none available. Convenient! Finally, through the manager we got into our room. I wish we hadn't. While walking to our room, we notice that the hallways were all in disrepair. Our room, a standard room, was one step above a section 8 motel. An old comforter that smelled, and the carpet was dirty. We asked for 2 towels and 2 additional pillows at 5pm in the evening. I never got them. I had to got take them from the maids cart that was sitting in the hallway all night at 2 am. When I checked out at 7 am the maid's cart with dirty linens was still sitting in the same place in the hallway. Also we NEVER got a Wi-Fi signal. Stay somewhere else!
over nighter
- February 6, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
i stayed at the new yorker while spending a night in new york city, and it was a really nice hotel. i had trouble with my key, and instead of waiting in a long line at the desk, ( it was a saturday night) a security guard reset my key so i could get into my room. great location, especially since i took the amtrak to new york, and as soon as i got out of penn station i could see the hotel. really nice bar/restaurant down in the lobby, except they had run out of samuel adams that night, but other wise the prices were what i expected and it was clean and the staff was nice.
I'd deffinitely stay there again!
great value, location
- August 2, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
yes the rooms are small, but if you are here to shop and play, this is a great hotel. Staff was polite and professional. The room was the size of a small bedroom, bed was comfy, and shower was hot. Walk to shopping, times square, penn station,madison square gardens, subway, and a cab for under 10 to just about everything else.LOVED THE LOCATION AND PRICE.
My family will stay here again
- July 8, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
This was our first visit to NYC and we brought our 2 year old along. The staff and location are great. Subway is close but lots of great sites within walking distance. I was nervous after reading some of the reviews but the room was big enough for her to have running room. They are doing work on the building so the sidewalk is covered but that is going on all around the city so that wasn't a problem for us. Lots of elevators so there is never a long wait and they run quick. The windows kept out the noise, but I enjoyed cracking them a bit to hear the city below.
"Good location, very helpful staff, tiny rooms"
- June 27, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
I have stayed here 3 times. The staff has always been friendly and helpful, my room was ready before I expected it, great location with subway access on the same block and walking distance to times sq. For NYC it was a good bargain. However, pay extra $ and get a double room, the single rooms are TINY with very small bathrooms. We could barely get around the bed to get in the room. The beds are hard and nothing about it is plush, but as long as you aren't planning to stay in your room much it's fine. IT IS NYC!! I will stay again!