First impressions
- July 22, 2006
- Rated 2 of 5 by
a traveler from Travelocity.com
After waiting (no one at desk but my family) for clerk to acknowledge us, she stated, "We don't have rooms available until 3 o'clock." Not, "Hello. how may I help you?" Also the hotel is non-smoking but staff had been smoking in the lobby.