- Tideone
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 24
- Reviews
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1
- Photo
Good stay but not what I expected..
- May 22, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
I arrived at the hotel for check in around 1 a.m. The staff was extremely friendly but the check in process took at least 20 minutes. They did offer a voucher for 2 for breakfast for my wait which I thought was very good. When I finally got to my room the tv was not hooked up properly so it was the next day before I was able to turn it on. I also had to ask for an iron to be brought to the room. They were going through some remodeling while I was there so I didn't fuss too much about these things. Other than that the service and hotel was great. I'll probably return to this hotel again.
Enjoyed my stay, except for a couple of issues.
- January 3, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
The staff at check-in were very hospitable and "upgraded" my room. The hotel is about to go through a major remodeling so the "Excuitve floor" had closed its lounge. I'm sure that had something to do with giving me the room at a lower cost, but I did appreciate the upgrade. The room overall was great. Loved the shower (double head) and the bed was one of the best I have slept in at a hontel anywhere.. The cleaning crew did a great job, but I wish they wouldn't have gone around at 8:00 AM knocking on doors with a coin. They didn't knock on mine because I did have the privacy slip, but they were so loud it woke me up anyway.
I think $19.95 a day for internet access was excessive. Most of the hotels I have stayed in lately it was free.
We ate at the hotel dining room the first night because we didn't want to go out. The food waas not prepared as requested and the waiter never even came back to fill our water glasses. We ate out New Years eve at a great Atlanta restaurant. On New Years night we found out that the hotel offered free rides to nearby restaurants. I thought that was a great perk as we could have a few drinks without having to drive.
The hotel also offered free transportation to and from the airport and MARTA. We were able to go to many locations in the city without having to drive and find parking. Again, a great perk that we appreciated.
While I didn't like the internet costs and the dining room, the great room and the superb hospitality we were shown made up for it. I will stay there again when visiting Atlanta
Very poor for the price
- October 22, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
I was very disappointed with my recent stay at your hotel. I had all rights to expect much more from the name of Westin and the price of $ * per a night.
Reasons:
- a very noisy party on the 4th floor hall untill 4 AM - so I had only 5 hrs sleep
- paid parking
- no t even continental breafast included
- cafeteria; very high price, very poor service - waitress missing basic training
- no info regarding directions to the airport, rental car place...
- poor, underskilled personell
- small room
- no refrigerator; instead an ugly trap - very expensive vending machine directly charging my account.
The only possitive impression was a nice, professional, and helpful receptionist.
Week-end Trip
- October 2, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
Good location and friendly staff. Bathroom was clean, but needed attention with some updates (toilet seat). Air conditioner did not work and was initially fixed, but stopped working the morning of check out.
Would stay again...
- September 27, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Loved the shower (double head) and the bed was great. However, room smelled like smoke and other associates said the same--their rooms also smelled like smoke. They need to use some serious air cleaning. Close to the airport, and the free shuttle is very convenient. Also will take you to restaurants and stores although I did not use this service. The breakfast and lunch buffets were good although I'm no authority and didn't eat most of the dishes since I'm a vegetarian.