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Quote: This hotel was under construction; there was heavy smoke aroma in the hallways; no breakfast room, but some cereal and packaged rolls were brought to the room. However, the desk clerk in the evening and morning were both very nice. If under the same... Read the full Best Western Heritage Inn review
Quote: I had a nonsmoking room it was OK , but my bed spread smelled like smoke. I think they need to wash bedding seperate between smoking rooms and non smoking rooms
Quote: the room had just been renovated and was very nice and very comfortable. however the TV did not work and either did the phone in the room I called 2 times the 1st time someone showed up did not fix the problem said he would return and never did so I... Read the full Best Western Heritage Inn review
Quote: I was worried this would be a lower standard then we are used to, but we just really needed a place to sleep while visiting some family. The only thing I would wish they would fix is their bathroom works: The shower wasn't functioning very well, and... Read the full Best Western Heritage Inn review
Quote: This was a lovely, clean hotel close to the freeway without the noise. The rooms rapped around a beautiful courtyard that had a pool and spa. The room was spacious and the bed comfortable. We had a great continental breakfast and just took it easy... Read the full Best Western Heritage Inn review
Quote: I really enjoyed the few stays I have had at the Best Western Heritage in Concord. The room was a great value for the money and I really appreciated the conveniences of the mini fridge, microwave & wetbar. The jacuzzi tub was really awesome. It's a... Read the full Best Western Heritage Inn review
Quote: Great location for visiting in the Concord area. Plenty of resturatants within walking distance, the IHOP and Nation's were best. The KFC needs help, I think they only have 3 of the 21 Herbs and Spices. Had my car washed and Oil changed while... Read the full Best Western Heritage Inn review
Quote: Rude staff, questionable cleaning, poor repairs. This hotel is nowhere near Best Western standards.
Quote: I have had to stay in that general area for both business and personal. During my many visits I have at one point or another that at almost every hotel in that area. This hotel is clearly the best value for the money. Even if you don't get a chance... Read the full Best Western Heritage Inn review
Quote: The spa is a joke. The jets don't work properly You. might as well sit in the bathtub in the room. We asked for extra towels for using the spa..none provided.Went to the complimentry breakfast at 7:30am. Everything except coffee was gone. I was told... Read the full Best Western Heritage Inn review