Hotel Sofitel New York

From $ -1 per night

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45 West 44th Street, New York, New York 10036
(212) 354-8844
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User Reviews

Results 1-10of 64 Reviews


What a disaster!

A traveler

Travelocity.com

Avoid this hotel at any cost unless you want to ruin your vacation. We got the worst service at this hotel. Management is very rude and non-accomodating to the guests.
Hotel Staff

A traveler

Travelocity.com

We were put in a queen room when we were booked for a king room. The hotel did not want to help and just shrugged with our complaints. They took no responsibility whatsoever and just wanted us out of the hotel. The general manager, F S, told me ...Read more
Don't expect to be pampered

A traveler

Travelocity.com

The bed was very nice. Housekeeping was very poor. The first day was fine, day 3 and 4 the service was really poor. Many items not being replenished. When we asked for washcloths after 2 days of none - we had 12 left for us. Two were all we needed ...Read more
It ain't what it used to be!

A traveler

Travelocity.com

This used to be our favorite hotel in the City because the price was right, the location was right, and staff was great, and we always could count on a nice clean room with nice sheets and towels. Unfortunately, the sheets and towels now are worn ...Read more
Don"t expect to be pampered

A traveler

Travelocity.com

The bed was very nice. Housekeeping was very poor. The first day was fine, day 3 and 4 the service was really poor. Many items not being replenished. When we asked for washcloths after 2 days of none - we had 12 left for us. Two were all we needed ...Read more


Great Hotel
Great staff, Poor Restaurant

A traveler

Travelocity.com

Food quality very poor, not made to order, small selection.
Nice hotel

A traveler

Travelocity.com

An expensive but quality hotel. We had one dirty towel in our room which was disconcerting. Staff is good but thought we had used the minibar when we had only removed one water to make room for some milk we wanted to keep cold.
4th of July weekend, 2010

A traveler

Travelocity.com

This hotel was such a pleasant experience. Very European feel, very well appointed. Beds were heavenly, bathroom huge, and the bath robes, bose system was a nice touch. Only one complaint. I requested a coffeemaker at the desk, and was told that we ...Read more
The Sofitel New York Rocks!

A traveler

Travelocity.com

The Hotel, as always, was great. The beds are especially comfortable, the room is clean, the bathroom, it's 'appliances,' and it's products are superior. Also, we were able to use our laptop without incurring additional charges. Furthermore, at ...Read more