Hard Rock Hotel And Casino
- JLK100
- First Reviewer
- 3 out of 5
- Avg. Member Rating
- 80
- Reviews
-
6
- Photos
Hard Rock Dump
- April 12, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
I think that the Hard Rock is puttting all of its money into the new Hotel as the old one has really went down the tubes. I had to switch rooms immediately because the 1st room was a total dump. The curtains had "stuff" all over them, the carpets were so stained that the maids told us not to walk around barefoot, and the Hard Rock does not supply and toiletries such as shoe buff or sewing kit. The room also only comes with one bar of soap and 2 towels. We had to ask for extras. The new room was an upgrade, and much better then the 1st, but it was not still not up to par with other Vegas hotels in it price range. The 2nd room had closets without clothes rods and there was not a drawer in the room - very strange to me. I would never stay in the old hotel again. Maybe the new one will have all these issues fixed.
las Vegas
- March 30, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Very nice hotel, free shuttle from the cafe to the strip. Would stay again. Be careful, they do charge you for things you use out of the room. We were charged 10 dollars for min bar fees
Not Worth the Time...
- March 25, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
My best friend and I just got back from staying here over the weekend and were so excited about the entire trip. However after getting off an eight hour flight and reaching the hotel...guest what the room is not ready for another hour! And yes, the review below is right about the credit card charges $ accidental fee hold- lucky my friend had brought her credit card to use. Also, the room was alright, but we was told the wet bar is censored and if we pick up anything from it automatically charges us, so the entire trip we didn't know what to touch. There is no microwave, coffeemaker, hairdryer, not even a note pad and pen in the rooms. So what is the $ acc. fee for- really? This hotel is not on the strip and the shuttle doesn't come until 11am and ends at 9pm. This hotel caters to my generation 30's and younger, but with an rock n roll edge. Overall the staff was nice, especially in the Dining Hall (24/7 diner) excellent food and the housekeeping was very nice (even though the bathroom and use an extra cleaning on the floors)
beware of these charges
- March 18, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
my husband and i stayed here from 03-07-09 until 03-11-09 for our anniversary we have been to vegas twice before i researched where to stay for 2 months. i decided to stay here because the rooms looked really nice and comfortable and also the rate was excellent for a 4 star hotel. my room was on the 5th floor over looking the pool. really nice airport was close by but that did not bother us. also construction noise did not bother us. what did bother us upon check-in we were told we needed a credit card so they could hold $150.00 a day for incidentials. we had no credit card cheap tickets who we booked thru states they could charge this but was not stated mandatory. the girl says it is mandatory for everyone.all year long i expect this during pool season with the young crowd cuz they have rehab the pool and a few club rooms. but not off season .well good thing my brother-inlaw was there to use his credit card for us.beware of this before you book there before you book there otherwise great place to stay. also go to the hard rock cafe and catch a free shuttle to the strip.
LOTS of CONSTRUCTION
- March 9, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
DO NOT STAY AT THE HARD ROCK - especially if they are under construction... Everything including the pool is under construction.
At 7:45 AM the construction really started - and it was loud!!! Too loud to continue sleeping -
So I called travelwebsite and explained that I went to vegas to lay out by the pool, Stay out late playing cards & going to shows, and sleeping in... All of which were impossible to do by staying here due to the construction. Their front desk doesn't care and is rude if you mention it too..
Travel website was fantastic!!!! I'll say that again, Travel website was fantastic!!! They worked with me and switched my hotel to another one with just one phone call!!! Long Live travel website!!! They saved my Vegas get away!!!! Thank you travel website!!! You guys Rock!