Ramada Plaza Hotel - Biltmore West

From $ -1 per night

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435 Smokey Park Hwy., Asheville, North Carolina 28806
(828) 665-2161
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User Reviews

Results 1-10of 41 Reviews


Great hotel, well priced.

A traveler

Travelocity.com

We picked this hotel based on reviews regarding cleanliness. The room was very clean, well sized, and staff was great. While it isn't in downtown Asheville, we would have paid considerably more if we stayed downtown. It is convenient to downtown ...Read more
Was disgusted by this place.

A traveler

Travelocity.com

Hotel lobby and pool area were nice. The photos of the rooms must've been taken with an elongating lens because the double room was very cramped. The carpet in the room and hallway was filthy. The walls in the room were all scuffed up and there ...Read more
The staff at this hotel was excellent!

A traveler

Travelocity.com

My husband and I stayed at the Holiday Inn Biltmore West for one night while we were in Asheville to see the Biltmore Estate. The front desk staff were great. The rooms were clean and quiet and the lobby was beautiful. I would stay there again and ...Read more
Better than expected.

A traveler

Travelocity.com

The hotel was clean and updated. Lobby was very nice, and the staff accommodating. It was farther from downtown Asheville and the Biltmore than we expected, but it is very close to freeways that made the drives quick and easy. We would definitely ...Read more
This hotel was a great value for the money.

A traveler

Travelocity.com

The hotel lobby was nicely decorated & very inviting. Our rooms were nice & cozy. The location was also great.


The staff, specifically, the manager, need seminar on customer relations

A traveler

Travelocity.com

I have been traveling for business in the last three years. I have mostly booked my stay at this hotel because of its friendly and accomidating staff. This last booking on August 27th, 2011, was an awful experience in guest relations. This ordeal ...Read more
Good place to stay to visit the Biltmore

A traveler

Travelocity.com

We were quite pleased with our decision to stay here for two nights while we visited the Biltmore Estate. The location is good with plenty of nearby dining selections. The Indoor/outdoor pool was very nice. The beds were comfortable. The room was ...Read more
Not into customer service at all

A traveler

Travelocity.com

We booked this hotel through Travelocity. When we got to the hotel, only smoking rooms were available. We entered the room and smelled fresh smoke and realized that the windows to the room would not open. We tried to get Travelocity to refund our ...Read more
Very nice stay

A traveler

Travelocity.com

Great little hotel for a reasonable price. The beds were very comfortable. The small pool was a great draw for the kids. The drive into downtown was easy. The fitness room wasn't much, but was enough, as well as the "game room". Many on the staff ...Read more
staff is friendly, motel clean and inviting

A traveler

Travelocity.com

we were in ashville for a concert it was a close taxi ride. beds were very comfortable nice indoor pool. we had a great time and would definitly go back.