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Editor's Note: This property was formerly the Holiday Inn Big Bear Chateau
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Quote: There are no plush hotels at Big bear so we didn't have very high expectations when we checked in at this best western hotel. Although I have to commend their staff, I think Penny was the name of the lady in the front desk, she was very helpful and... Read the full Best Western Big Bear Chateau review
Quote: We could not control the temp in the room which was hot without the thermostat even being on and therre was no cool setting. the plug outlet in bathroom did not work at all and was not fixable and could not blow dry hair or shave. the fireplace did... Read the full Best Western Big Bear Chateau review
Quote: My feelings are pretty neutral about the hotel. Not great, not horrible. The highlights were the fireplace in the room, the deep bath tub, and the free breakfast; the lo-lights were the hard mattress, the shared balcony, and the dripping sound in... Read the full Best Western Big Bear Chateau review
Quote: This hotel is very basic, despite its size. The TVs are older, decor is a strange outdated 20's era mountain resort style, and employees not exactly eager to help, but they do noneltheless. Our double room had 2 small double beds, but they were... Read the full Best Western Big Bear Chateau review
Quote: This hotel is conveniently located near both Snow Summit and Bear Mountain ski resorts; this makes it worth the money. It is also nice to have access to a free and adequate breakfast so getting to the slops early is easier. I was disappointed,... Read the full Best Western Big Bear Chateau review
Quote: We stay here once a year for our annual Bryan Joplin Memorial Ride. The staff makes us feel very welcome, which is quite nice as a motorcycle rider. Often people are rude right away when 20 people ride up on motorcycles. Staff is great, the rooms... Read the full Best Western Big Bear Chateau review
Quote: The staff was friendly and helpful. The receptionist was helpful when we asked for restaurant ideas, even made us a map. We had a great experience and would recommend this hotel.
Quote: Had a real nice time at this best western. In a sea of run down moderately priced places to stay at Big Bear this one is certainly the cream of the crop. The lobby is like walking into a 20-30's Up-Scale ball room. It's almost entirely marble and... Read the full Best Western Big Bear Chateau review
Quote: If you like a european style lodge this is the place !! Great front desk service, good free breackfast and the ski slopes a fwe blocks away.. Defently will be back soon.