Comfort Inn Manhattan

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    $149Recent Rate
  • 42 W 35th St
    New York, New York 10001
    (212) 947-0200Website
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3 out of 5
Avg. Member Rating
3
Reviews

Comfort Inn.. I SLEPT IN THE HALLWAY.. HORRIBLE experience

  • September 6, 2007
  • Rated 2 of 5 by a traveler from Travelocity.com
My kids/grandkids and I went to NYC for my 50th Birthday.. reserved hotel on online travel website. $* A NITE Got to hotel, checked in and went to room.. it was a "SMOKING" room, with 1 DOUBLE bed..I had reserved a NON-SMOKING with a Queen bed.. went downstairs to tell the front desk and the guy started arguing with me that I had reserved a SMOKING Double room.. I explained to him that I had asthma and he could tell that I had a hard time breathing and my eyes were watering and I had to go get a glass of water... I asked again to be moved to a non-smoking room.. and I hadn't printed up a copy of my online travel website receipt.. which was a HUGE mistake.. He said they didn't have any more rooms available.. so.. my kids and I went out into the City and came back around 1130 pm and there was a group of about 30 elderly folks checking in and they were getting non-smoking rooms & some smokers so they got smoking rooms.. but I couldn't breathe and ended up sleeping in the HALLWAY WITH MY PILLOWS AND BLANKET cuz I couldn't breathe and they REFUSED to move us to a non-smoking room on Sat so again.. I had to sleep in the hall/stairwell so I could breathe.. HORRIBLE HORRIBLE, wall paper in bathroom was falling off the wall, and mildew in shower

Perfectly fine

  • January 6, 2007
  • Rated 4 of 5 by a traveler from Travelocity.com
This was a good hotel and a good value. The room was small but clean and quiet, service was friendly. Drawbacks: continental breakfast was crowded, and, a major annoyance, the water temperature in the shower was variable and hard to control. Still, I'd stay here again.

Great Value

  • June 2, 2006
  • Rated 4 of 5 by a traveler from Travelocity.com
We enjoyed our stay. Staff was great. Rooms & Elevators are very small, but clean. Restaurant was very nice & good Continental Breakfast included. For the money, this was a great value for NYC.

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