Hospitality Suites Scottsdale
- 4 out of 5
- Avg. Member Rating
- 18
- Reviews
Hotel Lacked Customer service upon check-in
- April 27, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
I paid in advance for the hotel room that my mother would be staying in, she was unable to make the orginal check-in date but called to say she would be a day late and to please hold her room. She was told that the room would still be available. (this was a travel website rep). When she arrived the next day she was made to post a deposit for the room and the lady at the desk was not very friendly. Other than this one not so great check-in, the room and all of the other amenities were as stated.
Beware- This is No Resort
- March 16, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
Older hotel with outside doors. Under the SkyHarbor flight path so lots of airport noise and since the windows are old and dont close all the way it sounds like the jets are landing in your room. The rooms have kitchenettes and the floors show the grime of cooking with spots and soiling. Bedspread was stained and dirty. The sheets are old and rough. No bath and the shower stall leaked large puddles. Set near the strip joints and adult stores, this is a haven for retired seniors tours so every mornign there is a bus rumbling in and parking making noise at 6:30 to 7AM. Yes there is a free breakfast but you have to wait often 20 minutes for a table from a sullen maitre d. The floors in the breakfast area are soiled and dirty. The waiters were very nice. The desk clerk did his best. He had the carpet cleaned in my room, but three days of noise and tour buses and I had to get out. Travelocity negotiated some of my money back and we moved to a much nicer hotel at the same price.
clean and comfortable
- February 10, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I think that there could have been more towels in the room. The price was very affordable. The kitchenette was great. Hotel employees were very helpful with directions. I think that the continental breakfast should have been a buffet, the waitresses were understaffed and frazzled. No one was tipping those girls either, a lot of cheap travelers. Make it a buffet. Also The restaurant had cigarette odor.I think that overall the hotel was great and I would stay there again and tell other people about it. One other thing, you should have a pet section.
Clean, Comfortable and a good value
- February 2, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
We stayed at the Hospitality Suite Resort for several days while in Phoenix. The room was clean, the helpful staff was available when we had special requests and in general it was a good experience. At this time of year, the value for the cost of the room was excellent. We stay in some very fine hotels in the southwest - mostly the Tucson area - at more than three times the price. While those resorts have superior amenities, the stay at the Hospitality Resort fit our needs while in Phoenix. I would recommend this hotel as a place to stay for anyone who would like a good value.
Great Stay
- January 25, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Second time staying at this hotel. Both times were great expeeriences, would not hesitate to go back, price is right, rooms are clean, great staff, great breakfaast and cocktail hour. I have sent others there and all have been happy.