Great Mini-Vacation
- January 28, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Just returned from a 2 night stay at the Northwoods Resort while skiing at Snow Summit. Great stay at lodge style resort. The location is terrific for walking to the Village for shopping and meals. The kids loved the outdoor pool and spa which was surrounded by snow. The rooms were exceptionally clean. Snow Summit was an easy 5 minute drive. Room was quiet and bed was comfortable. We felt like the price was good given it is the height of ski season and we had fresh snow both nights. At check-in, I asked for a referral to rent ski equipment and received a discount card to an extremely reasonable rental location on the way to the mountain. There is a switch in the room for additional heat; however, we found the temperature very comfortable with the switch "off". We will definitely return to the Northwoods.
Climate control in room either on or off only.
- January 7, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
I stayed with my wife and three year old daughter in this hotel over New Year?s eve and New Year?s day evening. For the most part, everything about our stay was satisfactory or better. The Northwoods is a nice hotel in a great location. However, the climate control in the room had only two settings, on or off. There was no automatic setting. If left on, it got WAY too hot, even on the coolest setting. If left off, it got too cold. We tried leaving the heat on and opened a window, but smoke for the surrounding chimneys poured into our room. We had no choice but to keep the window closed. All night long, my wife and I alternated turning the heat on and off every hour or so. In the morning, we complained to the front desk. They made a service request to maintenance and offered a $20 discount for the previous night. Later that morning, we had a message indicating that there was nothing maintenance could do, and that was just the way it was. After the second night, we decided to cut our trip short, because the climate control problem was making us all to get sore throats and coughs. You might expect this from a cheap hotel, but this room was almost $ per night. The hotel discounted the room $20 for each of the two nights of our stay, and they lost the room charge for the third night that we would have stayed. It is very unfortunate because everything else about the hotel was satisfactory or better :-(
Nice Stay
- December 20, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
We were here in December 2008. One night. Good location at beginning of the Village Drive just one block off highway. Clean, comfortable, a little cheesy with the cabin decor but nice. maybe a little aged. The hot tub was great, the heated pool was heated to about body temp and very nice on a cold mountain night.
Nice place for the price.
- October 24, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
The bed was very comfortable and the room was very nice. My only complaint, and I didn't complain because of the cost, was that I asked for a top floor and they put me on the second floor, so the hallway was noisy, flushing toilets and showers, but overall a good experience. I definitely would stay again, just ask for third floor.
You Won't Be Disappointed
- October 3, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
I would definately recommend staying at Northwoods Resort and Conference Center in Big Bear. My husband and I didn't know what we were getting into by booking a hotel room in Big Bear but we were both pleasantly surprised. After driving by several motels on the way there, we began to get frightened by what we saw because other motels looked shacky and dirty. However, we breathed a sigh of relief as we pulled up to the Northwoods Resort and Conference Center. It is big, very nice and clean while it still gives you the feeling of a lodge in the wilderness. It has it's own lovely restaurant and is also in very close walking distance to shops and restaurants. We booked on the off season and got a heck of a deal. What a great value for the money ! KP Barone