The Westin Bonaventure Hotel & Suites, Los Angeles
- 4 out of 5
- Avg. Member Rating
- 63
- Reviews
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16
- Photos
Excellent Hotel, but Mind the Price
- October 15, 2009
- Rated 4 of 5 by
AA_CPA from Los Angeles, California
I recently stayed on business at the Westin Bonventure Hotel in Los Angeles, CA. For those who may not know, this hotel is featured in the film True Lies, starring our current Governor (by the way, there's a bronze plaque outside the exact elevator used in a famous scene.) Regarding my short, three day stay, the Westin ranks as a great option for Downtown LA. The restaurant has a wonderful, 360 degree view, and although a steak and wine for one amounted to about $100, with tip, it was worth the money. The rooms are comfortable, with an excellent bed, and an even better view. The only improvement in the room would be the bathroom, which likely has not seen a remodel for many years. Parking is also very expensive. In short, if you need to be in Downtown LA, are looking to stay at a great hotel and don't mind paying a premium for some aspects of your stay, the Westin Bonaventure is a great choice.
lost in space
- July 2, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
We spent a lot of time walking around trying to find the right tower elevator. No signs! No signs on the afternoon buffet either.
We were there with the RAVE crowd--which they did all day and all night. Can't you keep we senior citizens and the teenagers separated by towers or floors?
Excellent
- June 12, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
We didn't spend a lot of time at the front desk, but we do want to give the parking garage valet crew an excellent review. Believe me, I'm from Las Vegas where there are valets everywhere. They were very friendly and helpful. They did go above and beyond. Their service was stellar! We could've not asked for anything more. Way to go Valet crew! :-)
GREAT HOTEL...IN GREAT FINANCIAL SECTION OF DOWNTOWN LOS ANGELES
- May 26, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Excellent hotel, service was great. Great restaurant for breakfast in morning. Security, check-in, valets, cleaning people, everyone was great. Would definitely stay in this hotel again. Beautiful hotel, nice spacious rooms.
Beware!!! Not what you think
- April 29, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
First of all, yes, it is beautiful hotel...from the outside. As you get off the elevator to your floor where you will be staying it's a totally different story. It looked like a cheesy 70's hotel. The room we were given had 2 double beds, we booked a KING. The carpet was dirty, the clock/radio has some sort of brown stain on it, there was dust build up on the lamp shades, and that mini fridge...wouldn't put dog food in it! When we phoned the front desk and were told that they had the right to give us ANY room they wanted because when you book through ONLINE TRAVEL WEBSITE you are not garanteed what you pay for. Oh and when we called ONLINE TRAVEL WEBSITE for clarification, we got the run arounds. The rep flat out refused to give us the number for to file a complaint. This trip was supposed to be a romantic getaway for my husband and I on our first anniversary. Thanks to this cheesy hotel and ONLINE TRAVEL WEBSITE negligence, we had to sleep in 2 seperate beds ( kinda like the Cleavers). Not the romantic time I expected. Save your money. I've gotten better rooms from Holiday Inn.