Results 1-8of 8 Reviews
by Sandi James
August 11, 2009
April 23, 2009
March 2, 2009
July 14, 2008
February 6, 2008
August 19, 2007
June 19, 2005
I have a complaint, though. My husband was stationed in Baghdad, Iraq, at the time. He was able to call me by way of cell phones. He called and spoke to me earlier that evening. He somehow got the number to the restaurant bar later that night and asked them if they would send me up a strawberry daiquiri (that's my favorite drink) from him to surprise me. The bar refused, saying that they did not have anyone they could spare to run a drink up to a room. He was calling from Iraq for goodness sake, come on people. Talk about NO customer service.
From journal A Night at the Edgewater Hotel with the Kids
December 30, 2003
We found a plus in the discount we received from the coupon in a travel brochure at the Hospitality House as we crossed the Tennessee State line. Our double room was only $59, but ah! there is an 11.5% room tax that goes with that. Our room was standard, clean, with cool aqua drapes and bed spreads. Inside our spacious pad, we had a huge dresser with mirror, table and chairs, small sofa and a sparkling bath with lots of little bottles and plush white towels. Past two queen-sized beds, a small sliding glass door opened onto a triangular patio with pool chairs and a miniature round table. Our view spread up the slope of the foot of our mountain across the roof of the indoor pool and we found escape from boisterous Gatlinburg with a restful, quiet room on the back.
Another plus with in this 7-story balconied hulk, was a two story parking garage for guests only at no charge, a major coup, as there is no parking in Gatlinburg on the street. After a slick ride on the glass elevator and a quick skip across the bridge to River Road we were in Gatlinburg, so who needs the car. We climbed a slight hill into the mini mall district and then it did not seem to matter that the hotel restaurant was closed. Superb location! Just one street up from River Road and we were on Parkway, US HWY.441, the main drag with restaurants galore.
We had decided that it just did not matter about the restaurant and lounge and this place was not too bad, and then we were ready to check out. Our check out person did not want to honor our coupon as we had stayed a Friday night and the coupon was good only Thursday-Sunday. Well that took a while, as the attitude was uninspiring. We finally settled on a compromise. My fondest memory of the hotel as we crossed the bridge the last time is the quiet angler wading in the shallow river while a small black bear drifts from the woods in search of his catch.
The Edgewater takes all credit cards and has a website.
From journal "On Top of Old Smoky"