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Quote: I have never seen anything like this before in my life. The rooms were filthy and had crusty white stuff on the blankets. The rooms smelled so bad of mold that we couldn't keep the doors closed. There were dead bugs everywhere. They moved us to an... Read the full Best Western Maingate East Hotel and Suites review
Quote: Motel was very noisy. Even on the 3rd floor. Overall outside of motel was dirty. Can"t figure out how they got 3 diamonds fom AAA. Maid kept forgetting to restock items in bath. If your looking for a quiet place to relax, this place isn"t... Read the full Best Western Maingate East Hotel and Suites review
Quote: Motel was very noisy. Even on the 3rd floor. Overall outside of motel was dirty. Can't figure out how they got 3 diamonds fom AAA. Maid kept forgetting to restock items in bath. If your looking for a quiet place to relax, this place isn't it!!
Quote: We were confirmed for queen garden patio. They do not have any queens (travel agency missed that one) but we did not receieve the garden room either. Was told elevator had been broken so might want to take the stairs - did not bother to tell us... Read the full Best Western Maingate East Hotel and Suites review
Quote: Although I found this property satisfactory, my biggest issue was not gettting laundry service. Upon arrival for a family of four, we had only 2 towels and one washcloth. We had arrived at 3:00 a.m., so went straight to bed. We woke up at 6:00 to... Read the full Best Western Maingate East Hotel and Suites review
Quote: First room we were given smelled musty and was damp. The bed linens felt damp, there was mold growing in the bathroom and there was a lot of mold on the shower curtain. The bathroom floor and entry way floor were wet and slippery if a shower was... Read the full Best Western Maingate East Hotel and Suites review
Quote: Stopped by and stayed for 1 night. Staff was very friendly, but the key - cards to open the hotel rooms were not working so i had to have a person from the front come out and open my door every time. I did leave my room 3 times to that was a little... Read the full Best Western Maingate East Hotel and Suites review
Quote: If you want a 5 star hotel then go look in the much higher prices, but if you want value stay here. I would stay here again.It isn't a shiny new hotel but it is clean and the staff was nice.
Quote: Thought breakfast was included, turned out it wasn't. Suppose to get discounted breakfast next door, they did not honor it. Told them we needed late check-out for 1 O'clock, locked out of our rooms, took 20 minutes for someone to unlock them.