Intercontinental At The Plaza
- Steve S.
- First Reviewer
- 3 out of 5
- Avg. Member Rating
- 8
- Reviews
not worth the money
- December 9, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
At $*** we expected something special. Room was small, noisy and did not have the promised view of the plaza lights. Elevator shaft across the hall was busy all night. Neighbors ironed pants - banging the wall... heard them talking. Food at the party we attended was generic - egg rolls and quiches from Sam's.
Very disappointed.
Good Hotel, Stay away from the Oak Room
- April 10, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
I'm pretty sure they don't have any kind of training for their servers. Our server for our Saturday night meal was completely unaware of any standard dining protocol. It started when I requested a wine recommendation for our steak and he grabbed the wine menu from me, turned to the whites and said, "These two are pretty good." Later I had to prompt him to bring serving plates for our apps! I would have been angry if it wasn't so obvious that he simply had no idea what he was expected to do for service in a fine dining restaurant. And it wasn't just him, there were a few other food runners, etc. which we encountered and they all seemed very out of place... I guess it says it all that we went to a chain restaurant for lunch the next day and we both commented that our server there was a remarkable contrast in terms of professionalism from what we had seen the night before. Sad.
One saving grace
- June 5, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
I stayed on the concierge floor in a room with the worst view, worst set up - ever. TV and bed at 90 degree angle from each other. One saving grace: X in the concierge lounge - he was fantastic.
Way past its prime
- November 28, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
This hotel hasn't seen a remodel in decades. The postage stamp, marble bath looked like an advanced penicillin experiement was in progress. It's across the creek from The Plaza, but way extraordinarily overpriced for what you get.
Hotel Review
- September 2, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
We really liked the Intercontinental. It's in an excellent location directly off the Plaza. The rooms were very nice and clean. It was our anniversary so they sent up complimentary champagne. The service was okay but needs some improving. Overall we had a great stay.