Crowne Plaza Knoxville

From $ -1 per night

Avg. User Rating:


401 Summit Hill Drive, Knoxville, Tennessee 37902
(865) 522-2600

Editor's Note: This property was formerly the Radisson Summit Hill Knoxville.

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User Reviews

Results 1-10of 35 Reviews


I was placed on the smoking floor and everything from the hallway to the towels smelled horrible.

A traveler

Travelocity.com

Horrible smoke smells permeated everything in the room! By the time I checked out, all my travel belongings smelled horrible and I had to take even what I did not wear to the dry cleaners, including my luggage because the smell was so bad. I was ...Read more
Noisiest place ever

A traveler

Travelocity.com

This was the worst place I have stayed because it was so noisy. This was April 2012, and they were doing work in the hotel and started construction work about 9 am in the morning. On a vacation day, I do not want to be woken up at 9 am by what ...Read more
Recommend with a catch

A traveler

Travelocity.com

3 to a room, 2 were late. First person charged, not the reservation card. Sister's card was swiped as assured she wouldn't be charged. She was. It is awkward, and a financial strain. Their mistake. They didn't verify which card to charge on check ...Read more
Nice facilities but really noisy from conventions

A traveler

Travelocity.com

We arrived at mid-night and the bar area was full of people partying. When we got to our floor doors were slamming, adults were talking loudly in the hall and kids were crying. Before we unpacked I called the front desk and asked if there was ...Read more
Nice facilities but really noisy from conventions

A traveler

Travelocity.com

We arrived at mid-night and the bar area was full of people partying. When we got to our floor doors were slamming, adults were talking loudly in the hall and kids were crying. Before we unpacked I called the front desk and asked if there was ...Read more


This hotel was a little dated, but staff made up for it

A traveler

Travelocity.com

The hotel overall was dated and fairly average, however the staff were very accommodating and went above and beyond to make my stay very enjoyable. The hotel is a short walk to the Market Square with great restaurants and also has a trolley stop at ...Read more
Loud neighbors...but great location!

A traveler

Travelocity.com

Great location and pool for the kids, but the walls seemed a bit thin, as we could hear every conversation in the next room. We had double beds instead of queen, which was fine for me and my 5 year old, but my parents were a bit cramped! Right ...Read more
Friendly Staff

A traveler

Travelocity.com

I recently stayed at this downtown hotel and the Staff went up and beyond what service I have gotten in the past at other hotels. The food was great and our server in the Restaurant was very attentive to our needs. I'm sure I would stay at the hotel ...Read more
Football Time!

A traveler

Travelocity.com

Two of my friends and I (all UT alums) stayed at this hotel for the UT/Vandy game! Great location...walked to the game and to great restaurants/bars downtown. The room was clean and comfortable for three and the view was incredible. Trey that works ...Read more
Excellent choice in Knoxville.

A traveler

Travelocity.com

This hotel was all the way around Excellent. From the Valet to the Front Desk staff. Very helpful and friendly. And the location was in walking distance to all the down town happenings. This will be my choice of hotel if ever traveling back to the ...Read more